Natalie Jay Email & Phone Number

Ballina, County Mayo, Ireland

High Performance Data Science Teams partnering with Liberty Mutual

Durban, KwaZulu-Natal, South Africa

• Banking Business Unit: A demanding space that required constant re-prioritisation in order to deal with critical issues that had high financial impact.
• People: Managing a development team through change and growth.
• Process: Ensuring process and structure for daily work using scrum was understood, adopted and implemented successfully towards continuous improvement.
• Performance Management, Coaching & Mentoring: Ensuring that individuals are developed correctly to both advance their careers and contribute effectively in their roles towards the organisations objectives.
• Delivery: Managing daily operational and critical live fixes and where applicable escalations to external stakeholders and executive. The operational work had to be managed to ensure that planned project development.

Durban Metropolitan Area

• Leading a development team through change.
• Managing both the legacy environments and developing new cloud-based systems.
• Ensuring that the old is deprecated by offering an ephemeral and cloud-based environment.
• Understanding clients needs and incorporating requirements into the new offering to enable adoption and transition.
• Ensuring that the team is able to provide ongoing service and support on both, and that the understanding of the new is thorough to be able to not only support but evolve the product offering to multiple stakeholders.
• Maintain metrics to be able to track progress.

Durban Area, South Africa

• Lead a team by expressing a clear vision, driving a culture of curiosity and collaboration.
• Effectively manage resource allocation across all products and projects, whilst simultaneously providing development opportunities to individuals and team.
• Passion for innovative solutions and creative experiences that drive progress.
• Package concepts and present to stakeholders in persuasive, articulate and compelling ways with charismatic story-telling skills.
• Effective ability to offer and facilitate coaching and mentoring, stretching individuals towards self-development through challenge.
• Creative solution-finder, proactive, resourceful and able to multi-task.

Durban

• Project CoOrdinator for the Game Design Team focusing on landbased games.
• Streamlining of existing processes. Implementation of new processes, guiding others to adopt and apply successfully. Ensure overall success with continuous improvement to process efficiency and quality of output
• Managing the dependencies between team members, identifying and dealing with obstacles to ensure successful delivery. Responsible for encouraging cross team collaboration with the aim of reducing defects and downtime.
• Ensured that Team Lead is kept up to date on any key issues/problems, raising flags early to ensure process can be fixed, roadblock removed, stakeholders managed, product delivery commitments managed.
• Sought to understand expectations of assigned task or role if unclear, to ensure delivery to meet expectation. Ensured alignment with Manager on planned actions and communication with external and internal stakeholders.
• Effectively (regularly, consistently and frequently) communicated time frames, reaching milestones and producing expected results for assigned work.

Durban Metropolitan Area

• Administration and running of business, managing a team of instructors’ training and schedules.
• Instructing groups and individuals at various facilities e.g. prime, a high-performance facility.
• Instructing kettlebell specific module at HFPA for personal training students.
• Corporate wellness days, ensuring that ongoing corporate client wellness program needs are met. e.g. Indian Ocean Export Company.
• Running and designing the day-to-day classes, and sport-specific training e.g. Futura Sports Agency (cricket), organizing sporting events and sponsorship e.g. Mr. Price Sport.

Durban Metropolitan Area

• Created and administered site calendar. Implementation of process and managing the flow between, and impact of each separate department on others, to ensure overall success towards constant growth and improvement.
• Administration for congregation, managing hospitality and integration into church community through life groups, courses and serving teams.
• Facilitation of courses and events, with required materials and resources for up to 140 people per course.
• Managing schedules and necessary training for volunteer teams. Teams of 15 – 20 people.

Durban

• Ensuring successful completion of online games from inception to approval and launching live, with specific focus on production between design and development, playability and approval of games and all release elements.
• To manage a team of production designers and ensure that they were technically excellent in their execution of tasks, implementing further education where necessary. Ensuring various deadlines were met timeously.
• Working with other teams and departments, ensuring accurate communication and execution.

Durban Metropolitan Area

• Lecturer of various subjects – practical (Figure Drawing), academic (History of Art & Conceptual Studies) and digital (DTP)
• Kept current with all digital design applications for DTP, web and animation
• Taught applications to groups, prepared course ware, and tests for tertiary certificate level
• Designed tailor-made courses for corporate's to meet specific needs
• Managed and scheduled training for a team of instructors
• Ensured that the continued and current development of instructors met market demand.

Durban Metropolitan Area

• Print layout, design, and artwork production preparation
• Research and mood-board prep, storyboard and mock-ups
• Client liaison and manager of accounts, administration: quoting for jobs, invoicing, tax etc.

Durban Metropolitan Area

• Preparation of digital resources for print
• Drum-scanner, digital layout and lithographic preparation
• Working with and guiding a team to ensure final product met deadline

Scrum Master, Business Administration And Management, General

International certification with Scrum Alliance - CSM for Agile and Scrum framework

Fine Art Diploma, Fine Art, And Dtp