Experienced in Logistics and Supply Chain with strong background in managing supply chain logistics, transport and Shipping operations. Skilled in Import/Export, Warehouse Operations and Transportation / Receiving Processes. Strong in people development through coaching and mentoring. Achieved good results and recognized with a promotion. Experience working in multinational and multi-cultural environments. Creating a unique and engaging customer experience by offering exceptional customer service and making strong relationships with clients.With my diverse experience in logistics, operations, and customer service, I am confident in my ability to drive efficiency, boost performance, and deliver high performance achievements and I am always glad to offer my knowledge gained through my experience and professional development.𝐒𝐓𝐑𝐄𝐍𝐆𝐓𝐇𝐒:► Negotiation► Intercultural skills► Communication ► Teamwork► Detail Oriented► Creative problem solving𝐂𝐎𝐍𝐓𝐀𝐂𝐓 𝐈𝐍𝐅𝐎:✉️ nkazakidou@hotmail.com📱 00306947823630
Northbatt S.A.
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Head Of Customer Service And OperationsNorthbatt S.A.Marousi, Gr
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Head Of Customer Service & OperationsNorthbatt S.A. Jan 2022 - PresentAthens, Attiki, Greece► Team management of 4 employees► Communication and negotiation with suppliers► Contact with transport companies► Monitor orders of customers and suppliers & oversee the delivery of quality service► Streamline business processes to enhance efficiency of the departments: customer service & supplies
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Operations ManagerEurocom S.A. Oct 2021 - Dec 2021Piraeus, Attiki, Greece► Management of 5 Key customer accounts► Reduction of transport costs by 15%► Guided and inspired 6 employees► Managed all internal and external service suppliers by successfully negotiating contracts & agreements with forwarders► Planned inventory & oversaw warehouse efficiency► Managed budgets and financial forecasts► Met customer needs in a timely manner► Formulated business strategies and executed plans according to company goals by changing policies and coaching employees
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Outbound Operations SupervisorEurocom S.A. Oct 2020 - Oct 2021Piraeus, Attiki, Greece► Team management of 4 people► Ensured all operations were carried on in a productive, cost-effective way► Controlled the procedure of outbound operations for several materials including customs clearance► Monitored & managed transportation procedure for customers
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Sales Operations Support SpecialistSystems Sunlight S.A. Mar 2012 - Oct 2020Athens, Attiki, Greece► Order tracking► Managed 20+ customer requests per week through ERP system► Quality assurance► Supported Sales Department in tenders -
Logistics - Import And Export SpecialistSystems Sunlight S.A. May 2011 - Feb 2012Athens, Attiki, Greece► Fully responsible of customers’ orders and suppliers’ purchase orders► Negotiated and reduced transportation and handling costs through effective coordination with freight forwarders and shipping agents.► Ensured timely deliveries by organizing efficient means of transportation, monitoring shipments and coordinating with suppliers► Prepared and processed accurate shipping documentation► Streamlined customs clearance process by managing exports from bonded, non-bonded and offsite warehouses► Consistently provided exceptional customer service to both suppliers and customers.► Facilitated seamless international transactions through efficient handling of letters of credit.► Maintained optimal inventory levels by monitoring and allocating stock effectively► Successfully managed transportation logistics for various projects including photovoltaic and Public Power Cooperation to ensure on-time delivery and minimize transportation costs. -
Procurement & Contract Management/BuyerSystems Sunlight S.A. Jun 2010 - May 2011Athens, Attiki, Greece► Gathered comprehensive equipment and service information by compiling and issuing detailed inquiry requests.► Evaluated and selected the most competitive bidders by assessing quotations and identifying cost-effective solutions.► Secured favorable terms and conditions by conducting successful financial and contract negotiations with suppliers and constructors for energy projects.► Streamlined procurement processes by compiling and maintaining frame agreements.► Ensured timely delivery of equipment and services by preparing purchase orders and regularly monitoring project status. -
Export SpecialistSystems Sunlight S.A. Nov 2008 - Jun 2010Athens, Attiki, Greece► Ensured smooth order fulfillment and customer satisfaction by being fully responsible for managing customer orders and supplier purchase orders.► Negotiated and reduced transportation and handling costs through effective coordination with freight forwarders and shipping agents.► Ensured timely deliveries by organizing efficient means of transportation, monitoring shipments and coordinating with suppliers► Prepared and processed accurate shipping documentation► Streamlined customs clearance process by managing exports from bonded, non-bonded and offsite warehouses► Consistently provided exceptional customer service to both suppliers and customers.► Facilitated seamless international transactions through efficient handling of letters of credit.► Maintained optimal inventory levels by monitoring and allocating stock effectively► Successfully managed transportation logistics for various projects including photovoltaic and Public Power Cooperation to ensure on-time delivery and minimize transportation costs. -
Line ManagerCapocci Sa Apr 2007 - Nov 2008Asprópirgos, Attiki, Greece -
TraineeMarmaras Navigation Ltd. Jul 2004 - Sep 2005Palaión Fáliron, Attiki, GreeceSafety & Supply Department
Natalie Kazakidou Education Details
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Marine Policy -
Maritime Studies -
Melkonian Educational InstituteHigh School Diploma
Frequently Asked Questions about Natalie Kazakidou
What company does Natalie Kazakidou work for?
Natalie Kazakidou works for Northbatt S.a.
What is Natalie Kazakidou's role at the current company?
Natalie Kazakidou's current role is Head of Customer Service and Operations.
What schools did Natalie Kazakidou attend?
Natalie Kazakidou attended Cardiff University / Prifysgol Caerdydd, University Of Piraeus, Melkonian Educational Institute.
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