Natalie Kennett Email and Phone Number

Key representative and point of contact for commercial/operational topics in Vauxhall.Prepared & co-ordinated key strategic business meetings, supporting MD & wider Stellantis leadership team.Undertook scenario planning to forecast risks and opportunities.Tracked the performance of commercial strategies through relevant success measures, metrics and KPIs

Developed & executed strategic and tactical business plans with cross-functional teams.Grew Retail volume and profit through optimised offers.Developed strong relationships with marketing communications, product, carflow and finance.Successfully managed volatility and complexity to create a sales forecast; the foundation of financial and sales performance.Created best practice competitor benchmarking and market analysis to generate data led proposals. Subsequently implemented across the wider group.Increased customer retention through personalised quarterly loyalty campaigns.Supported experimentation in omni-channel sales.

Developed strong partnering relationships with the Sales and Marketing teams to optimise, support, challenge and advise on commercial proposals and decisions to deliver sales and financial results.Understand, manage and forecast commercial strategies impact on P&L, costs, budgets, targets.Responsible for providing insights and delivering robust financial and management information; identifying risks and opportunities.Developed and executed UK product pricing strategies. Prepare proposals and presentations to global pricing teams and UK Director team.Led the simplification of Retailer Network margin structure.Responsible for UK Financial monthly results and forecast submission as well as comprehensive budgets for mid and long term.Managed and developed a team of 8 people to delivering profit growth every year whilst optimising the retail sales mix.

Developed and optimised Retail Sales campaigns & strategies to increase lead generation, sales conversion and customer retention.Identified best practice in lead handling, coached Retailers & Field team.Implemented the Business Development Centre (BDC) Programme and developed accreditation, improving lead handling & sales.Provided insights and analysis to Senior Leadership team, Field team, Retailers, and external partners.Designed and delivered the Vauxhall Retail Sales Strategy Retailer conference.

Worked within the venture capital function of Vauxhall which funded joint ventures in the Retailer network. Managed a portfolio of investments totalling £470m turnover, was a Board member of each joint venture supporting the Managing Directors in their operational, financial and legal duties. Produced and presented business plans which assess the viability of potential investments or divestments. Managed several mergers and acquisitions and restructured share capital in existing businesses.

Proactively supported the Standards Compliance measurement process & maintained the accuracy of retailer databases which held information on 430 retailers.Provided Motors Holding project & administrative support. Supported the management of the customer satisfaction programme & online reporting tool including quarterly best practice reports.Provided support for the mystery shop programme through timely reporting and co-ordination of the mystery shop website.

Excellent customer service to ensure the customer found the product they were looking for.Working towards and achieving store targets.Cash handling and banking at the end of the day.