● Oversee the A/R function directly related to all national billing for Katz and iHM, Inc. ● Establish and maintain close working relationships with Billing, A/P, Sales, Corporate and outside agencies.● Resolve discrepancies with internal Sales and advertising agencies, confirm refund balances, provide account status, and any required supporting documentation.● Analyze financial information to determine credit limits for new and existing customers● Leader of Month-end close, and report overall revenue to controller team ● Manage contract changes, customer rebates, and sellout/buyout calculations ● Work with advertising agencies & broadcasters to resolve payment issues and negotiate payment plans if necessary. ● Lead monthly A/R status presentation to Senior Finance & Sales Leadership Team ● Reducing costs and getting more done with fewer resources by leveraging automation to capture efficiency improvements and enhanced profitability.● Develop collection and credit procedures.● Supervise two managers with a staff of 15.

Manager, Credit & Collections 03/2016 to Present• Oversee the A/R function directly related to all national billing for Katz and iHM, Inc. • Establish and maintain close working relationships with Billing, A/P, Client Accounting, Sales, Corporate and outside agencies.• Apply cash received against open A/R balances in a timely and accurate manner.• Resolve discrepancies with internal Sales and outside agencies, confirm refund balances, provide account status and any required supporting documentation.• Request credit checks for new clients and provide explanation and analysis to Sales.• Complete credit status verification of existing clients upon request.• Continually update A/R reports (aging, DSO calcs, client statements).• Lead monthly A/R status presentation to management.• Implemented policies and procedures to improve collections efficiency.• Supervise and develop staff of three. Company representative for NY Media Credit Group (NYCMG).

• Responsibilities included day-to-day administration and monitoring of predictive dialer system, the design, build and maintenance of campaigns, calling lists, filters, reports and list strategies.• Partnered closely with all lines of business and the strategy team to meet business objectives and ensure the consistent and accurate execution, reporting and management of operations.• Proactively worked with call center management to identify opportunities to apply new campaign strategies.• Worked closely with Operations Team to capture requirements, configure and execute dialer campaigns.• Performed detailed analysis of data and calling strategies to recommend improvements, identify defects and possible areas of concern.• Developed, tested, implemented and produced daily business reporting as required by management. • Completed regular Quality Assurance monitoring of the dialer system.

• Received incoming and made outbound collection calls to customers and negotiated payments to satisfy outstanding past due balances.• Discussed and explained account management options, payment options, interest accruals, late fees and credit reporting with customers.• Contacted third party credit, employment and other references when unable to locate a customer.• Verified customer information on account for correctness and updated as necessary.• Worked with other departments and associates when necessary to resolve customer service issues.• Reported statistics and collection performance to management.

• Responsible for mitigating risk through third-party collection placements, internal and external legal efforts and partnerships with the finance, sales and shared services teams. • Primary contact for markets.• Tracked and monitored accounts bankruptcy proceedings, filings and preference claims.• Developed reports, presented updates to collections team and management.• Drove standardization, process improvements, automation and developed policies and procedures.• Established, maintained and grew relationships with client base and agencies.

• Developed an account list by establishing, maintaining and growing new business relationships and selling long term campaigns and contracts. • Generated revenue and met sales targets. • Developed and maintained ongoing relationships internally with corporate and externally with advertising and public relations communities. • Developed presentations for business owners, corporations and agencies.• Provided assistance and support to Sales Management.• Accurately entered orders, contract revisions, and commercial copy/copy instructions. • Coordinated and secured commercial copy and client commercial approvals.• Prepared, edited and finalized sales presentations, proposals, media kits, and recaps. • Generated and distributed daily, weekly and monthly reports.

iHeartMedia 2013 San Antonio, TX Financing Department ( Credit Analyst )•Perform in-depth credit analysis utilizing multiple financial analysis tools including Dunn & Bradstreet, Experian and financial statements for large new and existing customers•Make credit decisions up to $15 million dollars.•Analyze financial information, including balance sheets, income statements and cash flow to form an opinion of the strengths, weaknesses and risks associated with approving credit limits. Determines probability of Default (PD) ratings as appropriate and makes recommendations for approval or denial of credit limits.•Monitor existing accounts based on credit risk and expiration date of credit line to include a weekly review of approaching the credit line report and a monthly review of customer information.•Assess credit risk of specific businesses to minimize bad debt.

•Conducted cash flow analysis of hotel business operations to project cash flow needs for supplies and expenses.•Computed bills, collected payments, made changes for guests.•Reconciled incoming payments with the account statements.•Managed credit card statements and composed payment reminders in Microsoft Word.•Formulated tables in Microsoft Excel.