Natalie Lung Email and Phone Number
Currently pursuing a Master of Public Health with a specialization in Social Policy from the University of Victoria, I am honing my skills in policy analysis and development. As a Clinical Operations Associate at TELUS Health, my competencies in facilitating virtual healthcare and managing patient care post-consultation are continuously expanding. My academic journey includes an Honours Bachelor of Arts in Health Studies from the University of Toronto, complementing my professional endeavors.At TELUS Health, the team and I provide critical support, bridging the gap between patients and healthcare providers to ensure seamless virtual care experiences. This role leverages my data analysis skills and my ability to synthesize policy recommendations, as demonstrated in research projects at the BC Centre for Disease Control and the Dalla Lana School of Public Health. My goal is to contribute to healthcare systems that value diversity and patient-centered care, bringing a nuanced perspective from my educational background and multilingual abilities in English and French.
Telus Health | Telus Santé
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Clinical Operations AssociateTelus Health | Telus Santé Aug 2021 - PresentTELUS Health MyCare (formerly Babylon Health)• Providing virtual healthcare support and facilitating communication between patients, clinicians, general practitioners, and specialists• Responsible for managing post-consultation care and providing professional support over the phone -
Practicum StudentBc Centre For Disease Control Jan 2024 - Apr 2024Vancouver, British Columbia, CanadaSupervisors: Dr. Monika Naus & Stephanie MeierDepartment: Immunization Programs and Vaccine Preventable Diseases Services (IPVPDS)Project: The Identification and Management of Vaccine Administration Errors• Conducted a thorough literature review on the occurrences of immunization administration errors• Utilized a research-based analysis to develop suggestions towards systemic implementations for immunization practices -
Health Promotion Research AssistantDalla Lana School Of Public Health, University Of Toronto Oct 2021 - Apr 2022Toronto, Ontario, CanadaSupervisor: Dr. Suzanne F. JacksonProject: Identifying Community Backbone Organizations Proposal• Assisted with the preparation of research proposals and literature reviews on community backbone organizations• Developed interview questions as a guide and conducted a pilot qualitative interview -
Research VolunteerUniversity Of Toronto May 2021 - Aug 2021Toronto, Ontario, CanadaSupervisor: Dr. Brad BassProject: Simulating the Spread of COVID-19 and the Effectiveness of Preventative Measures with a Fixed Facility, Nigeria -
TutorTutor Doctor Jan 2021 - Aug 2021Markham, Ontario, CanadaSubjects taught: French, Chemistry• Conducted one-on-one tutoring sessions and ensured that activities are individualized to the student’s learning style -
BaristaThe Alley May 2019 - Sep 2020Richmond Hill, Ontario, Canada• Made and served drinks while complying with health safety regulations as well as company quality standards• Provided friendly customer service in a fast-paced environment and upheld a positive company image -
Pharmacy AssistantShoppers Drug Mart Jun 2018 - Aug 2018Richmond Hill, Ontario, Canada• Dispensed and filled prescriptions accurately according to pharmacy policies and etiquette• Provided friendly customer service to recurring patients and kept patient confidentiality
Natalie Lung Education Details
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Specialization In Social Policy -
Health Studies And French Language & Linguistics -
Langstaff Secondary SchoolFrench Immersion Certificate -
Piano Performance
Frequently Asked Questions about Natalie Lung
What company does Natalie Lung work for?
Natalie Lung works for Telus Health | Telus Santé
What is Natalie Lung's role at the current company?
Natalie Lung's current role is Master of Public Health Graduate | Clinical Operations Associate at Telus Health MyCare.
What schools did Natalie Lung attend?
Natalie Lung attended University Of Victoria, University Of Toronto, Langstaff Secondary School, The Royal Conservatory Of Music.
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