Natalie Mann Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Les Gets, Auvergne-Rhône-Alpes, France

Organised and led appropriate activities for children while being attentive to the needs of individual guests. Quickly created relationships with new guests each week. Kept a close professional liaison with all parents/guardians. Regularly received positive feedback as a standout employee and contributed towards having the highest resort Net Promoter Score.

Placed in the Customer Acquisitions team. Performed daily time critical responsibilities, worked collaboratively with my team to deliver monthly reports and balanced multiple major projects which included creating an improved version of a KPI report used business wide up to board level.

Worked on match day kiosks in a very fast-paced environment working effectively as part of a team to ensure fans had an enjoyable experience.

Worked in match day lounges to create a welcoming environment and attending to customers’ needs and expectations. Involved working to a strict time-frame pre-match and at half-time where time management skills were vital.

Communicated with customers, ensured high levels of customer satisfaction, and dealt with queries in a friendly and approachable way whilst remaining professional. I was responsible for taking orders and processing on the till.

I assisted with the running of the holiday club. Helped with activities such as crafts, cookery, themed days and sports activities. Engaged with children aged 2.5-11.

Birmingham, England, United Kingdom

Undertook two 4 week temporary contracts working in the accounts department. Reconciled invoices and processed goods received not invoiced (GRNI) whilst maintaining a higher than expected work rate and accuracy.

Bachelor Of Science - Bs, Mathematics With Finance With A Year In Industry

A Levels In Mathematics, Biology And Chemistry