Natalie Matthews Email and Phone Number
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An experienced business leader who is focused and driven and can work strategically and operationally to deliver business growth and enhanced profitability. With over 30 years business experience in the IT & Business Services industries, 25 years at board level, with a proven track record of leading successful transformation projects, integrating acquisitions and leading successful teams across a wide range of functions. Experience in M&A, integration management, company transformation, digital and IT Transformation, restructuring, organisational design, outsourcing and offshoring.Skills• Leading transformation programmes including IT and Digital, and Customer Experience • Leading restructuring and cost control transformation programmes including outsourcing and offshoring programmes• M&A - Due diligence, post-acquisition integration and company consolidation.• Leading large-scale projects, from inception to successful completion.• Leading complex business application implementations such as CRM, ERP, PSA, customer portals and operational platforms.• Leading a wide range of company-wide operational functions.• Strategic and operational planning and execution.• Driving growth and profitability.• P&L management, budgeting and forecasting.
Restore Datashred
View- Website:
- shredding.info
- Employees:
- 109
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Managing DirectorRestore Datashred Oct 2023 - Present -
Transformation And Integration DirectorRestore Datashred Nov 2020 - PresentWorking across 3 divisions of Restore to lead all major transformation programmes and to successfully integrate acquisitions into the business, acting as interim Managing Director on a number of acquisitions to ensure operational stability within the organisation.Key Achievements• Integrated 9 acquisitions made across a 2 ½ year period – share purchase and asset sales.• Designed an integration strategy and blueprint.• Delivered all major Digital and IT Transformation Programs which included CRM, Operational systems, customer portals, sales automation platform, contractual automation, and platform to deliver a new service, Homeshred• Delivered a Customer Experience Transformation programme - major restructuring, operational improvement and IT Transformation • Led restructuring & cost control Transformation Programmes which included a number of site closures• Formed a successful Compliance, MI teams and Business Application Teams which supported 2 divisions which include staff development, defining policies, business processes and associated controls. Responsibilities• Leadership responsibility for IT, Business Applications and MI teams across 2 divisions.• Interim Managing Director for PRM Green (6 months) and Ultratec (16 Months)• Leadership responsibility for Compliance Teams (across 2 divisions) responsible for H&S, Risk Management, Business Continuity, Quality accreditations, and Information Security/GDPR • Responsible for defining and delivering the businesses Digital Strategy• Responsible for P&L for all teams• Responsible for operational improvements, governance and planning and chairing a change approval board• Responsible for all legal contractual reviews across 2 divisions • Responsible for launching new products and services into the business. -
Chief Operating OfficerLogicalis Uk Aug 2016 - Nov 2020Responsible for a team of 125 employees across a wide range of the business who transact and support over £150million of T/O, £3M annual vendor rebates and an annuity business of £42million.Key Achievements• Integrated all acquisitions made by LUK in the last 14 years, integrating 14 entities, over £100M of turnover, 500 people and multiple systems and processes.• Lead several transformation programmes to restructure the business and remove cost.• Led an executive strategy project to 'Simplify the Business' to improve companywide process using automation (RPA) to increase efficiency whilst reducing operational costs.• Implemented new systems including service management, CRM, ERP and a PSA tool.• Designed and implemented balanced score card and introducing KPIs across the businessResponsibilities• Lead a team of 8 direct reports and 125 indirect.• Responsible for a shared service of core business functions which include Marketing, Sales Support, Bid Management, Contract Management, Operational Governance and planning, Renewal Sales, HR, IT, Business Apps, Managed Services Practice and Cloud Services Practice.• Responsible for defining and operationalising strategy.• Responsible for P&L for managed services and Cloud operations £56million turnover.• Responsible for operational improvements, governance and planning.• Responsible for business application implementations and automation projects.• Responsible for Compliance, Information Security, GDPR, ISO as well as internal and external audits• Responsible for risk management process including evaluation and reporting to the board• Responsible for Logicalis UK's corporate communications and culture programme.• Responsible for establishing TAG programme to bring young talent into the organisation. -
Operations DirectorLogicalis Uk Nov 2005 - Aug 2016Leading a team of over 80 people and having executive programme responsibilities across a number of key UK and International initiatives.Key achievements• Implemented a scalable central operations function following significant growth through organic and acquisitive growth leading to productivity savings of 20% across the back office while continuing to deliver high levels of service.• Implemented a new procurement function that achieved bottom line savings of £1.2Million in the first year.• Implemented a global internal business collaboration portal and collaboration environment to 3,500 employees in over 24 countriesResponsibilities• Lead a team of 7 direct reports and 75 indirect.• Responsible for a shared service centre of Logicalis UK core business functions supporting the opportunity to cash processes including Opportunity identification, Quoting, Order Management, Billing, Procurement, Logistics, Contract Management.• Responsible for integration of any new M&A transactions and consolidation exercises.• Responsible for management of vendor rebate programmes which is key to Logicalis profitability delivering on average £6million pa to the organisations bottom line.• Responsible for all Logicalis UK IT systems and an IT transformation programme covering service desk, internal IT infrastructure, mobility, video and communications, and business applications.• Responsible for Logicalis' sales forecasting process.• Responsible for business process improvement including exec responsibility for BSI ISO certifications.• Responsible for Logicalis' property portfolio and management of dilapidations, obtaining new properties, fit-outs, disposals and facilities management. -
Human Resources & Operations ManagerNotability Solutions Ltd Oct 1995 - Oct 2005Responsibilities • Part of the Management Board to define and implement business strategy. • Leading a team of 5 direct reports, 21 indirect• Responsible for day to day operations of Notability’s core business functions supporting the opportunity to cash processes including Quoting, Order Management, Procurement, Contract Management• Responsible for HR, Internal IT, End User Helpdesk.• Responsible for integration of any new M&A transactions, consolidation exercises and MBO • Responsible for business process improvement including exec responsibility for BSI ISO certifications• Responsible for property portfolio and management of dilapidations, obtaining new properties, fit-outs, disposals and facilities management
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Business Partner SpecialistIbm Uk Ltd Aug 1988 - Oct 1995• Account Management for 4 IBM Business Partners -
Commission AnalystIbm Uk Ltd Apr 1993 - Jun 1994• Ownership, processing and payment of IBM Business Partner commission
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‘Promise’ Implementation Team (Ibm’S Worldwide Complaint System)Ibm Uk Ltd Jan 1993 - Jun 1994Implementation of a helpdesk to support IBM Business Partners. This was a new function inside IBM so this role included design, implementation and then ongoing management
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Helpdesk Team Leader, Business Partner Support LineIbm Uk Ltd Oct 1991 - Dec 1992Implementation of a helpdesk to support IBM Business Partners. This was a new function inside IBM so this role included design, implementation and then ongoing management
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Executive SupportIbm Uk Ltd Aug 1988 - Oct 1991• Providing executive support to a senior Director and his management team
Natalie Matthews Skills
Natalie Matthews Education Details
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Cranbourne Secondary School
Frequently Asked Questions about Natalie Matthews
What company does Natalie Matthews work for?
Natalie Matthews works for Restore Datashred
What is Natalie Matthews's role at the current company?
Natalie Matthews's current role is Managing Director.
What is Natalie Matthews's email address?
Natalie Matthews's email address is na****@****lis.com
What is Natalie Matthews's direct phone number?
Natalie Matthews's direct phone number is +4417534*****
What schools did Natalie Matthews attend?
Natalie Matthews attended Cranbourne Secondary School.
What skills is Natalie Matthews known for?
Natalie Matthews has skills like Operations Management, Team Management, Event Management, Sales Operations, Operational Planning, Forecasting, Directing, Quality Management, Business Process Improvement, Business Process, Business Continuity Planning, Project Management.
Who are Natalie Matthews's colleagues?
Natalie Matthews's colleagues are Leslie Riley, Mandy Mckinnon, Chris Oleary, Anthony Veale, Nicholas Nixon, Karen Geers, Chelsie Wybrow.
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Natalie Matthews
An Expert Recruitment Manager / Headhunter Operating Nationally Placing Sales Professionals & Managers Within The Building Products & Commercial Interiors Market. Contact Me On 07879 886236 / Natalie@Leysman.ComHuntingdon2gmail.com, pinnacleconsulting.co.uk
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