Natalie Muncer Email & Phone Number

Ringwood, England, United Kingdom

- Providing 1:1 support to children and young people with special needs and challenging behaviours within a house and school community-Implementing student's individual plans by encouraging and supporting the development of their social, educational and emotional abilities and the development of their independence- Maintain and update students care plans as and when required- Coordinating programmes of leisure and social activities to stimulate and motivate students in the development of life skills and interests- Completion of daily logs, incident and accident forms and causes of concern, making sure they are submitted in accordance with policies, procedures and timescales- Assisting new and less experienced colleagues- Monitoring of first aid kits to make sure they are stocked correctly

- Driving sales to meet and exceed targets between 100 and 110% of sales by building rapport and strong relationships- Providing exceptional customer service to deliver tailor made packages to suit the individual- Up-selling through extensive product knowledge and chasing leads to convert to sales

Queenstown, Otago, New Zealand

-Effectively managed myself and my team to achieve personal and store sales targets-Lead by example achieving star league status with maintaining 120%sales over a 6 month period- Consistently achieved over 90% in mystery shops- Conducted weekly coaching sessions and monthly team meetings tomotivate and further develop my team.- Hiring and training of new staff

Southampton, England, United Kingdom

- Worked under pressure, confident in my own abilities to manage the cabin and my colleagues through any situation that could arise.- Customer service skills

Poole, England, United Kingdom

- Customer Service desk assistant, processing of refunds and exchanges and customer queries- Strong team relationship building throughout department

Southampton, England, United Kingdom

I openly took on the challenge of working in an environment in which I had no previous experience. Employed on a maternity cover contract I was kept on to retrain my colleague on new processes that had come into place during her absence. Once she was confident with the new procedures my contract came to an end.- Extensive product and process knowledge to develop my understanding- Good understanding of all major IT platforms.- Handling of clients personal and confidential data.

Bournemouth, England, United Kingdom

- Strong team relationships- Visual merchandising- Merchandising and Excellence

Queenstown, Otago, New Zealand

- Successfully hit individual and store targets- Extensive product knowledge and rapport building to encourage customers to purchase- Running and supervising the store independently

Queenstown, Otago, New Zealand

- High quality work and attention to detail resulting in a Qualmark Enviro-Silver Award for the team

Wimborne Minster, England, United Kingdom

- Cleaned the school every evening to the high cleaning standards of the school- Kept up to date with health and safety standards

Bournemouth, England, United Kingdom

- Extensive product knowledge throughout many different departments - Effective working relationships throughout the store