I am currently cabin crew for TUI who is seeking employment. I am Customer-oriented with a strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellent customer service. I always give excellent customer serviceto guarantee customer satisfaction. I am a welcoming, personable individual with well-developed hospitality skills who handles high-pressure situations with undeniable grace and poise. I hold a full UK driving license and have my own vehicle. Polite and professional person with strong communication and multitasking skills. I am experienced in resolving customer complaints within company guidelines and using my own initiative to make the customers service experience better. I consider myself to be a highly motivated, capable, adaptable and a responsible person. I love working as part of a team but have the flair and initiative to work on my own as and when required. I have 11 years of customer service working face to face with clients so very confident in working alone or in a team. I’m a very hard worker and always looking to learn new skills.