Managed and motivated 20-25 employees to be productive and engaged in work. Accomplished multiple tasks within established timeframes. Maintained professional, organized, and safe environment for employees and patrons. Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. Onboarded new employees with training and new hire documentation. Controlled costs to keep business operating within budget and increase profits.

Assisted patrons with case inquiries, guiding them to appropriate resources and materials. Increased understanding of legal concepts for clients by creating informative materials and presenting them in a clear, concise manner. Researched statutes and laws to support patrons of the library when representing thyself in a criminal, family, or civil case. Used court databases to assist in providing information for a patron and their case. Worked closely with 4-5 other interns to provide the best help for patrons of the library.

Provided constructive feedback to 40-50 athletes, fostering an environment of growth and continuous improvement. Established a positive team culture that encouraged camaraderie and sportsmanship among athletes. Maintained open lines of communication with parents regarding athlete progress, expectations, and any concerns or issues that arose throughout the season.Collaborated with other coaches to create comprehensive training programs for multidisciplinary development.