Natalie Ramsay Email & Phone Number

Ottawa, On, Ca

Ottawa, On, Ca

Ottawa, Ontario, Canada

- Operational excellence of 110+ Premium Suites, including pre-event preparation and all event-day logistics, with proven ability to execute last minute changes and requests- Hiring, staffing, scheduling, and coaching for all back-of-house employees; adhering to labour budgeting guidelines while scheduling, based on event specific sales forecasting- Responsible for 45+ direct reports- Inventory management; ordering product (consumables and dry goods), maintaining and updating inventory beverage pars, post-event inventory analysis, monthly inventory counts- Multi-department coordination; coordinate between Suites, Culinary, Warehouse, and other various departments to ensure successful operations and event execution- Address and solve event day guest complaints and invoicing issues as necessary to maintain good guest relations

Ottawa, Ontario, Canada

- Produce and maintain work schedules, prepare game day and special event production packets specific to clients' pre-order and day-of needs - Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures - Accurate daily inventory maintenance of alcohol and dry goods; placing orders and verifying deliveries from warehouse to meet event needs - Supervise and evaluate employees; promote employee growth, efficiency, morale, and teamwork - Address guest complaints and invoicing issues, escalating to appropriate manager if necessary

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Box office coordinator: distribute festival passes and presale tickets, event day ticket sales for multiple screenings, cash consolidation - Festival operations; setup and take down of different event spaces for professional development panels and workshops, networking mixers, and film screenings - Food and beverage management; manage basic crack-and-go bar with a featured signature cocktail, including sales and inventory management, serving 100+ festival guests. Organize and setup breakfast and lunch catering, coordinate with multiple vendors for ordering

Ottawa, Ontario, Canada

- Assist clients with day-to-day banking needs, such as account opening and maintenance, personal lending, and digital banking education, while identifying and assessing clients’ financial needs, directly contributing to sales goals and meeting branch targets - Contribute to branch operational excellence through opening and closing procedures, adhering to all compliance and security policies - Support frontline with over-the-counter transactions, supervisor overrides, customer complaints and problem resolution

Ottawa, Ontario, Canada

- First point of contact for clients through general telephone and email enquiries, efficiently assisting or directing inquiries to the appropriate department - Assist sales teams with administrative duties, client follow-up, in-branch meeting and event scheduling - Coordinate event specific requests from clients and account executives, such as catering, presentation material, and meeting room preparation and setup - Travel coordination and processing company credit card expenses for all branch employees - Invoicing and accounts receivables for in-branch account executives, client follow-up for payments, processing credit card and cheque payments, preparing bank deposits, creating purchase orders for vendors and freelance staff - Travel coordination and processing company credit card expenses for all branch employees - Oversee daily office operations, including but not limited to ordering supplies, communicating with vendors, COVID-19 safety protocols, while collaborating with the operations department and on-site technical service managers to finalize event orders for invoicing, adhering to monthly deadlines

Diploma Of Education, Accounting And Business/Management

Theatre/Theatre Arts Management