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Self-motivated leader and experienced Operations Manager who delivers consistent, measurable improvements in quality, on-time delivery and customer satisfaction in a challenging work environment. Implements process improvements to increase productivity and generate cost-savings while maintaining quality product and employee satisfaction. Outstanding interpersonal and motivational skills and a diligent problem solver who is committed to excellence. Over 27 years of experience in the electronics industry with a Bachelor of Science in Electrical Engineering from Purdue University.
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Chief Operating OfficerVitrek, LlcMorris, Il, Us -
Chief Operating OfficerVitrek, Llc Dec 2013 - PresentLockport, Illinois, UsSUMMARYResponsible for all areas of the Enterprise Operations including Manufacturing, Purchasing, Production Planning, Inventory Management, Test, System Integration, Shipping/Receiving, Quality Management Systems, IT, and Customer Support. Reports to President/CEO.• Manage, plan, implement and control the entire Operations process: from procurement of piece parts inventory to final test, system integration and preparation for shipment.• Schedule assembly production to meet customer due dates based on firm orders, orders forecasts, finished goods inventory levels and component availability.• Manage inventory of components, WIP, finished goods and demo equipment.• Develop, improve and approve Operations policies, procedures and work instructions.• Plan, identify, schedule and manage the repair and preventative maintenance of the various manufacturing equipment on the production line, final assembly and test operations.• Hire, train, cross-train, mentor and evaluate salaried and hourly staff as required.• Identify and work with Engineering, Purchasing, and/or external resources to solve material issues related to supply chain issues, lead times, obsolescence, compatibility with the production line and process failures.• Integrate new product releases from Engineering into manufacturing, assembly and test.• Prioritize and schedule both warranty and billable customer repair work for all product lines. • Manage and keep abreast of all customer support activities. Escalate as necessary.• Utilizing SAP, work with Finance to analyze/improve on PPV, manufacturing variance, labor absorption, efficiency, and establishing budgets.• Work with Management to set long range goals, as it relates to new product introduction, capital expenditures and company financial objectives.• Administer the ERP system (SAP Business One). Support all users and locations. Train new users, migrate locations to SAP, import data, create reports, work with 3rd Party SAP support group. -
Quality Control ManagerVitrek, Llc 2012 - PresentLockport, Illinois, UsSUMMARYResponsible for establishing, directing and managing all the activities of the Quality Control function at the US and Canadian sites to provide a measurement of supplier, operator, management and system compliance to internal, customer and government requirements in an efficient and economical manner, along with motivating good quality attitudes in department personnel. Reports to President/CEO.• Develop the Quality Policy and processes at all US and Canadian sites which conform to overall corporate policies and strategy, the customer’s quality requirements and industry accepted practices and processes such as ISO 9001:2015 and/or ISO17025:2017. Ensure that this policy and process is communicated to all employees at all sites.• Understand and utilize the Quality Management System software (QT9).• Manage, schedule and host third-party quality auditors at all sites.• Develop measurable quality metrics and communicate the metrics to all employees.• Benchmark and develop long term goals necessary to keep quality control operations current, or ahead of, industry standards to assure maximum quality products while maintaining maximum efficiency.• Train employees in the areas of continuous improvement as it relates to their job function, use of the Quality Management System software, and how to navigate an audit.• Initiate risk assessment strategies.• Manage customer, supplier and government agency counterparts to guarantee positive and constructive relationships at all levels with respect to Quality Control activities.• Periodically brief Management on the status of quality at all locations and provide suggestions and initiatives for continuous quality improvement. -
Manager, Technical Support And ServicesDynamicsignals Llc 2005 - 2013SUMMARYPlanned, organized, staffed, and controlled the test, technical support, final assembly, inspection and quality departments of the Lockport site at DynamicSignals LLC to ensure that goods were produced efficiently, on time, within budget and ensured that the employees had a safe and healthy work environment.• Scheduled production to meet customer due dates based on firm orders, orders forecasts, finished goods inventory levels and component availability.• Managed the production flow process. Initiated changes to the process where improvements could be made.• Planned, identified, scheduled and managed the repair and maintenance of the various equipment on the production line, final assembly and test operations.• Identified and worked with Engineering, Purchasing, and/or external resources to solve material issues related to lead times, obsolescence, compatibility with the production line and process failures.• Prioritized and scheduled both warranty and non-warranty customer repair work for all product lines. • Assisted with inside sales.• Provided IT support to employees. -
Senior Support EngineerDynamicsignals Llc 2000 - 2005SUMMARYResponsible for identifying, taking ownership of and resolving issues (hardware, software, system level) through direct support to customers.• Worked with customers via telephone and email to resolve functionality or performance issues encountered with DynamicSignals products.• Responded promptly to customers, sales team and engineering to handle and resolve customer complaints.• Recorded, tracked and documented support cases.• Managed the escalation of issues that required specialized technical expertise or additional management attention.• Troubleshot problems to determine root cause of issue and recommended a corrective action.• Kept Management apprised of all unresolved and/or potential problems that would negatively affect production schedules or customer satisfaction.• Provided support to Production, Test, Sales and/or Engineering and on miscellaneous assignments as instructed.• Provided exceptional customer support and relationship management that distinguished DynamicSignals support as superior in the industry.• Provided IT support to employees. -
Software EngineerDynamicsignals Llc Oct 1997 - 2000Driver development, application level driver support and example applications with LabWindows/CVI (C and C++) and LabView for a variety of high speed data acquisition (electronic) modules. System level software, system integration, customer support. -
Software EngineerSonicraft, Inc. 1990 - 1997Designed, coded, integrated and documented data monitoring and processing components for Control Remote Monitoring and Maintenance System for FAA Air/Ground Communications using C and C++.Architected, coded (C++), integrated and documented data monitoring and processing components for Precision Approach Pathway Indicator (PAPI) system for FAA, using object oriented methods (OOA, OOD and OOP). -
Co-Op EngineerNorthrop Grumman Jan 1986 - Dec 1989Falls Church, Va, UsWorked in various departments over 4 semesters as an Engineering Intern. Updated electrical drawing, wrote software, built test fixtures. Obtained DoD Secret Clearance.
Natalie Rauworth Skills
Natalie Rauworth Education Details
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Purdue UniversityElectrical Engineering
Frequently Asked Questions about Natalie Rauworth
What company does Natalie Rauworth work for?
Natalie Rauworth works for Vitrek, Llc
What is Natalie Rauworth's role at the current company?
Natalie Rauworth's current role is Chief Operating Officer.
What is Natalie Rauworth's email address?
Natalie Rauworth's email address is na****@****als.com
What is Natalie Rauworth's direct phone number?
Natalie Rauworth's direct phone number is +181583*****
What schools did Natalie Rauworth attend?
Natalie Rauworth attended Purdue University.
What are some of Natalie Rauworth's interests?
Natalie Rauworth has interest in Kayaking, Gardening, Hiking, Biking, Science And Technology, Animal Welfare, Arts And Culture, Health.
What skills is Natalie Rauworth known for?
Natalie Rauworth has skills like Testing, Manufacturing, Engineering, Management, Troubleshooting, Electronics, Customer Service, Microsoft Office, Project Management, Customer Satisfaction, Six Sigma, Leadership.
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