In the midst of the COVID pandemic I have served the community in multiple ways; Assisting in COVID testing sites, serving a representative, and answering phone calls at the Virginia Health Department COVID Call Center to help with high call volumes of COVID related questions and provide CDC recommended information to the general public.

• Prepares for trial by creating binders, tracking and organizing both hard copy and electronic documents, bringing all needed equipment and supplies, checking and updating the electronic case file, and assisting with presentation materials• Performs detailed reviews and analysis of case materials, which includes financial records, health care materials, and other litigation files• Performs detailed indexing of case files; drafting procedures for accomplishing litigation support assignments; document acquisition related tasks; screening for privilege documents; and conducting database searches• Composes written documents in a concise and logical manner• Proofreads and edits written documents• Reviews audio files for relevance and update databases with findings• Prepares witnesses, exhibits and other evidence binders• Receives and track discovery items• Communicates with other DOJ components, Federal agencies and others as required during investigations and litigation• Utilizes Excel spreadsheets to track information and analyze case statistics• Utilizes electronic and evidence management and discovery production processes and tools, such as Relativity, Casemap and Sanction, to support investigations

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Responsibilities: • Role models exceptional customer service • Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines• Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed • Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures • Ensures compliance with recycling and, where applicable, hazardous waste programs • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates • Ensures adherence to all labor laws, policies, and procedures• Promotes safety awareness and supports maintenance of a risk-free environment • Capable of lifting heavy objects with or without reasonable accommodation • Ability to train others

Promoted a business program to local businesses to help rescue dogs find loving families and transformed data into actionable information that clearly identifies appropriate target audiences for each rescue dog. Identification, analysis, and implementation of data used daily, as well as excellent communication skills and building relations with local business owners

Work entails designing advertisements for events with Photoshop, Microsoft Programs, and organizing files of historical significance. Organization and research are used daily.