National recruiter focused on Salesforce • Leading a group of national recruiters through providing direction and mentorship.• Built a high-performance team by achieving team target dollar goals in weekly production. • Build relationships both internally, within the team and other office leaders, and externally, with our account managers and client hiring managers. • Ensure accountability of my production by consistently being above growth line, achieving 1st Sales Contest in 1st year of recruiting and maintaining an above contest level there forward.• Consistently speak with client hiring managers to provide market insight, offer recommendations to their requirement, streamline their interviewing process and provide solutions to their hiring needs.

• Lead a team of 7 in building the store business through clienteling our local client’s to reach our goal of 3.6 million• Analyzed category sell-thru report’s, individual product report’s, profit and loss reporting and individual sale’s team sell-thru performance reporting • Provided Retail Director with weekly business report that entailed analysis on each department within the store, opportunities that were available to increase business within the store and opportunities amongst the sales team• Daily interaction with Senior Management to provide feedback and partner together to problem solve• Facilitated store training to sales team using materials provided from corporate• Ensured the team is maintaining their client books in order to have proper follow-thru with clients• Partnered with our VIP’s in hosting private shopping events and partnering with their local charities for in-store events and donation’s such as God’s Love We Deliver, Madison Square Boys & Girls Club, Citysquash, PetPartner’s• Executed visual directive’s in the store as per Spain corporate head office’s• Lead the team in taking ownership of each aspect of the business

• Recruited to open the first US concept store in Soho for Chloe USA a projected 3.5 million dollar store• Partnered with HR in recruiting talent for the new store location, total of 6 members• Reported back to the merchandising team on individual product performance’s in order to make effective changes to the business in order to produce sales• Lead by example in exhibiting “Chloe Moments” to each client and having a host mentality with each guest• Assisted the team on managing consignments to increase business• Perform bi-weekly touch bases with the team in reviewing their client books to ensure they are being actively used and review any performance challenges with each associate

• Opened the first two concept stores for Burberry in the U.S., total of 14 members• Managed a profitable store location where in the first year Burberry London and Brit reached $4 million combined• Developed customer loyalty by coaching the team on the importance of connecting and cultivating with each client through thank you notes, invite backs and reactivations• Oversaw all day-to-day operational tasks to ensure the store operates effectively and efficiently in addition to adapting to constant change as we were the first role out of a future store design for the company globally• Strong focus on meeting with corporate and senior management on a daily basis to provide progress reports on the business and used problem solving skills to request appropriate product changes to positively affect sales numbers• Partnered with the visual team on implementing store floor sets to maintain consistency in representing the brand

• Analyzed the business and align activities to achieve business goals• Managed vendor trunk shows by providing store placement maps and developing a relationship with the vendor by supporting them on the sales floor• Monitored sales floor and zone coverage to drive sales and maintain customer focus• Collaborated with buyers and sales associates to merchandise the selling floor• Provided a clear sense of direction for support associates

(Designer/Trend/Herve Leger/Swim/Lingerie)Analyzed the business and align activities to achieve business goalsCommunicated effectively and professionally with store team and upper managementManaged vendor trunk shows by providing store placement maps and developing a relationship with the vendor by supporting them on the sales floorMaintained a positive, upbeat and energetic demeanor at all timesHold team accountable for building a client baseMonitored sales floor and zone coverage to drive sales and maintain customer focusCollaborated with buyers and sales associates to merchandise the selling floorProvided a clear sense of direction for support associatesDemonstrated strong product knowledge skills

Managed sales team and provided them support on the sales floorProvided excellent customer service skills at all timesPerformed store opening and closing operating proceduresWorked with Excel to track monthly sales goal and maintain selling reportsProvided support to the management teamMaintained constant communication with upper management on progression of the business

Prepared fashion boards for editors reviewCheck-in and return garments to proper vendorsAssisted in preparing for photo shoots by being on site to take on any task assigned

Coordinated trunk show events by maintaining vendor schedules and placement mapsHelped organize vendors for shows by providing them any visual aids they needed, assigned sku numbers and location on the floorAided vendors in promoting their products by assisting them during peak sales hours

Created professional clientele Performed detail-oriented tasks such as placing client orders and maintaining the visual standards of the companyWorked as part of a team in order to provide assistance to team members where needed

Provided customer service by meeting the client needsAssisted in closing and opening procedures of the storeCompleted Sell and Service Smart classes to enhance my knowledge of the brand and their values

Prospected clients and worked with existing onesAnswered customer questions and concernsMerchandised new stock onto the floor upon arrival