Natalie Saenz Email & Phone Number

Mishawaka, IN, US

Mishawaka, IN

*Resolve accounts for clients through balance in full, settlement in full or payment arrangements by contacting consumers on 3rd party Healthcare Bad Debt accounts. *Effectively communicate with consumers who had complaints, disputes and insurance issues professionally and ethically. No escalated issues to upper management.*Although my inventory was half.

Granger, IN

*Contact, skip, search for asset information on credit card accounts that were assigned to the Attorneys office to begin legal proceedings in an attempt to collect the balances before the legal action began, which was a requirement of the Credit Card Companies. *Accurately notate accounts of attempt or conversation. *Check systems for bankruptcies.

Mishawaka, IN

*Work at home call center representative for the Seattle, WA branch*Assist consumers to evaluate their situation to repay the Healthcare account that had been placed with our office. Convince the consumer of the most beneficial repayment methods for them and the company. *Provide direction and potential possibilities as to why insurance issues occurred.

Mishawaka, IN

• NCO closed many offices due to reorganization or I would most likely still be with them. I loved my job and duties there. After my severance with NCO my Husband and Mother had several medical issues that I needed to be.

Mishawaka, IN

*Supervision of up to 23 employees, which contained 4 separate departments: Call Center, Client Support, Pre-Legal, Insurance billing. I cross trained myself in each department. *Expand and maintain client relationships by providing day to day contact and reports.*Assist Sales and Marketing Departments with Request for Proposals for new and/or existing.

Mishawaka, IN

*Accurately and efficiently enter and process daily receivables / payables. *Ran invoices, verified them against orders and mailed. *Accurately applied receivables to applicable invoices and maintained daily records.*Collection calls on past due receivables. Assist the Office Manager with payroll and time cards and general receptionist duties.*Utilized SBT.

Elkhart, IN

*Commercial leases, floor plans, credit cards, student loans, collateral and personal loans. *Loans with collateral that were unresolvable were located and repossessed by myself and/or tow trucks. *Lowest charge off results for department

Mishawaka, IN

*Teller: provide excellent and professional customer service. Balance drawer at end of each day. *Loan Clerk: Processed loan applications, ran credit bureau reports, gave Loan Manager an overview of the application. Initiated forced insurance for car loans. Filed disability claims, handled bankruptcies. Unresolvable accounts were prepared by me and sent to.