Natalie Shields

Natalie Shields Email and Phone Number

Internal Audit at NatWest @ NatWest Group
edinburgh, edinburgh, united kingdom
Natalie Shields's Location
Glasgow, Scotland, United Kingdom, United Kingdom
About Natalie Shields

Currently work for NatWest Group in the Internal Audit function as a Professional Practices Associate in the Learning & Development team. Graduated from The University of Glasgow with a 2:1 in English and Comparative Literature.

Natalie Shields's Current Company Details
NatWest Group

Natwest Group

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Internal Audit at NatWest
edinburgh, edinburgh, united kingdom
Website:
natwestgroup.com
Employees:
20624
Natalie Shields Work Experience Details
  • Natwest Group
    Professional Practices Consultant
    Natwest Group Jul 2022 - Present
    Edinburgh, Scotland, United Kingdom
  • Natwest Group
    Internal Auditor
    Natwest Group Sep 2019 - Jul 2022
    Edinburgh, Scotland, United Kingdom
  • Lloyds Banking Group
    Corporate Trainer
    Lloyds Banking Group Oct 2018 - Sep 2019
    Glasgow, Scotland, United Kingdom
  • Lloyds Banking Group
    Case Handler
    Lloyds Banking Group Apr 2013 - Jan 2019
    Glasgow, United Kingdom
    Case Handler for Online Complaints for Lloyds Banking Group. Work across three main brands - Lloyds Bank, Halifax, and Bank of Scotland. Review and investigate cases as they are submitted via online channels, coming to a fair and unbiased decision and awarding redress where approriate. Responsible for managing and distribute cases as required between other Case Handlers in order to resolve cases within SLAs. This role requires close attention to detail, excellent written and verbal communication, and exceptional customer service. I am also a Classroom Coach for new-to-bank staff which involves training new colleagues and facilitating their transition from the classroom to the live floor.

Natalie Shields Education Details

Frequently Asked Questions about Natalie Shields

What company does Natalie Shields work for?

Natalie Shields works for Natwest Group

What is Natalie Shields's role at the current company?

Natalie Shields's current role is Internal Audit at NatWest.

What schools did Natalie Shields attend?

Natalie Shields attended The University Of Glasgow.

Who are Natalie Shields's colleagues?

Natalie Shields's colleagues are Mohit Sharma, Marshal M, Neelesh Wadhwani, Shakeel Fayazudeen, Sriramajayam S, B Prit Kumar, Gergely Juhász.

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