Natalie Varner Email & Phone Number

Portland, Oregon Metropolitan Area

Portland, Oregon

• Confident knowledge in products to create and increase sales
• Training new employees
• Customer interaction/communication to help ensure repeat customers/business
• Documentation of any legal issues, customer complaints and or employee disciplinary actions.
• Responsible for all phone calls to customers and any salon related events
• Cleaning/upkeep of salon and machines to enhance customer experience/satisfaction

• Create and maintain Specbooks per customer/project quote to order stages. Manipulate information per stage; from vague images to complete vendor product specification/tear sheets and installation.
• Serve as point of contact to contractors/plumbers on jobs; Provide additional information, clarification and general customer/technical support during preparation and installation stages.
• Post point of sale liaison between all parties involved in current and ongoing jobs/projects (i.e. contractors, plumbers, designers, customer homeowners...etc.)
• Build/maintain file sharing between customers, installers, designers and Chown employees.
• Schedule and orchestrate all Residential department deliveries (Portland) to best accommodate meeting all project deadlines (i.e. installation, plumbing, and finish dates)
• Calls to vendors on product, stock, ETA’s, shipping...etc.

• Collect, confirm, and record employee timesheets and overtime
• Vendor/AP/AR file maintenance and data entry.
• Track, process, and reconcile payments and expenditures.
• Ensure correct sorting, allocating, and signatures prior to matching data entry to invoices.
• Visa reconciliations
• Data entry for batches and initiate check runs

-Collect, confirm, and record employee timesheets and overtime.-Track employee sick and vacation time.-AR/AP daily filing-Reception coverage and scheduling-Manage and distribute all incoming calls on 8+ phone line-Vendor file maintenance-Data entry

• Recruiting, screening and sending qualified candidates out to work.
• Consistent in active communication, follow through, and follow ups with all current clients.
• Keeping clients and candidates happy through accurate job management skills.
• Increasing business revenue by getting people out to work and keeping them there
• Proficient with Microsoft Outlook, Word, and Excel as well as computer programs and data base specific to company. 10 key use.
• Clear and thorough demonstration of written and verbal communication.