Natalie Walpole Email and Phone Number

- Dealing with customer queries and complaints, via phone call, email and face to face - ensuring I resolve them with a quick turn around- Using computer systems regularly and frequently to input data or retrieve information - Microsoft packages and Windows- Prioritising customer satisfaction and greeting all customers with a friendly, welcoming face- Assisting and advising customers with a diverse range of queries, questions, and situations - Building strong rapport with customers and exceeding customer’s expectations- Organising workload and prioritising effectively

- Sales training to ensure my team is using the best sales techniques to promote and push our latest offers- Dealing with customer’s complaints, via phone call and face to face - ensuring I resolve them with a quick turn around- Prioritising customer satisfaction and greeting all customers with a friendly, welcoming face.- Managing a team - ensuring standard company procedures are followed - Working in a fast paced environment with a well coordinated team- Responsible for cost and inventory control and cash handling- Ensuring food hygiene standards are met and upheld