Natalie A. Cole Email & Phone Number

Los Angeles Metropolitan Area

Greater Los Angeles Area

• The Virtual Reality Augmented Reality Association (VRARA) is the world's global authority of the VR and AR industry. The VRARA is responsible for fostering a community of VR and AR experts and with over 11,000.
• Monitors social media feeds including Facebook, Twitter and Instagram
• Develop social media content strategy for brand promotion and VR and AR industry news
• Assist with planning of marketing and promotional events to increase brand awareness across Los Angeles County
• Writes event copy for advertising marketing events and blog posts
• Researches VR and AR industry updates and news to share across LA.

Santa Monica, CA

• Researched and identified key industry local, regional and national events
• Created social media content for Twitter and Instagram
• Created event strategy template plans for 2019 event informational sheets
• Worked with the Director and VP of Marketing to coordinate after event tasks including coordination of thank you gifts
• Interacted and coordinated with the sales team and other staff members in other departments working on the same account

Irvine, CA

• Candy Lab AR is an award-winning location-based augmented reality company dedicated to disrupting reality.
• Vet leads that come in through LinkedIn and website form
• Worked with graphic design team and CMO to create social media content
• Liaise between executives and technical team
• Represented the company at various tradeshow events including SXSW and GDC
• Interact and coordinate with the sales team and other staff members in other departments working on the same account

Cerritos, CA

• Maintain personal communications-both written and verbal with contracted providers.
• Completed projects while maintaining accuracy and timeliness of deliverables.
• Serves as a trusted liaison between the customers and stakeholders.
• Assists in ongoing analytical reviews of cases to identify trends and provide feedback to management.
• Perform comprehensive research related to the facts and circumstances of customer’s complaints, appeals and grievances.

Cerritos, CA

• Answer and process incoming customer calls in a timely manner
• Help resolve customer issues and complaints
• Help educate customers on health plan benefits
• Assists with mentoring people in getting acclimated with Transportation and Member Services
• Help with enhancing customer loyalty and retention
• Provide quality customer service on every call

Long Beach, CA

• Managed appointments for managers
• Prepared communications and meeting Materials
• Compiled communication packets for banquets and social events
• Received, confirmed and processed payments for reservations
• Assisted with event planning and scheduling of professional holiday events

Certification, Marketing & Communications

The Marketing & Communications Program provides a comprehensive understanding of the fundamentals needed to build a clear communication.

Bachelor'S Of Arts, Journalism

Activities and Societies: University Ambassadors