Natalie Wallace Email and Phone Number

• Stage model units, selecting and moving pieces from storage to display seasonally, attracting clients and driving foot traffic• Plan, design, and execute exclusive, high-end seasonal themed community events for 200+ residents• Monitor and develop colleague performance through scheduling, supervision, delegating tasks, and conducting professionaldevelopment• Oversee and manage daily maintenance and up-keep of property with 210 units, build trusting relationships with residentsto assess needs and make relevant improvements, increasing resident retention by 53%• Research leasing trends and develop innovative strategies, resulting in 97% occupancy• Perform detailed analysis of target markets and develop successful marketing strategies with weekly social media engagement• Create and maintain Excel spreadsheets to maximize profitability and increased workflow

• Conceptualize and brought to market a mock brand partnership to increase Edie Parker’s market presence, expand consumer base, and drive sales• Researched Edie Parker’s existing partnerships, brand mission, and new business initiatives that align with the brand• Utilized Google Docs and Office 365 for seamless, real-time group contributions; delegated tasks amongst team members to ensure equal workload and efficiency• Integrated use of Adobe Illustrator and Photoshop to design and produce artwork for promotional material

• Designed and executed best seller and seasonal style decks for Merchandising Department• Facilitated feedback loop with internal teams such as Merchandising, Technology, and Product Development• Trained and mentored new hires to foster and promote professional development• Resolved 600+ weekly customer inquiries via Zendesk, consistently exceeding targets by averaging a 90% Customer Satisfaction ScoreDesigned and executed best seller and seasonal style decks for Merchandising Department• Facilitated feedback loop with internal teams such as Merchandising, Technology, and Product Development• Trained and mentored new hires to foster and promote professional development• Resolved 600+ weekly customer inquiries via Zendesk, consistently exceeding targets by averaging a 90% Customer Satisfaction Score

• Met with clients to develop marketing strategy unique to each client to increase outreach through print, social media, and digital spaces• Collaborated with creative team to design and produce artwork for promotional material through Adobe Creative Suite

• Met consistent sales goals by developing client relationships and generated repeat business• Created visual floor sets by utilizing store directives• Organized and inventoried merchandise from global vendors