Natalie Bergstrom Email & Phone Number

New York, Ny, Us

New York, Us

New York, Us

New York, Ny, Us

- Report directly to Vice President of Care Transitions and Population Health providing project management support for optimization of effective transitions of care as led by social work and case management staff- Collaborate with hospital and departmental leadership to determine population health strategies for five primary care practices to improve quality, patient access and experience, and utilization for our population - Liaise with Healthfirst clinical quality management and analyze payer data to inform hospital and practice-specific clinical quality improvement initiatives; specific focus includes medication adherence, preventive screening, and chronic disease management- Develop and implement hospital-based population health initiatives as led by care coordination staff to meet payer quality standards and earn incentives for Mount Sinai St. Luke’s- Manage medical respite, including patient admissions and plans for program expansion- Lead design and execution of social determinants of health screening in specialty and primary care practices, including staff training, workflow optimization, report creation, and data analysis- Participate in committees and workgroups defining the social determinants of health strategy for Mount Sinai Health System- Ensure completion of reporting deliverables of $200,000 grant expanding palliative care services at Mount Sinai St. Luke’s- Support hospital leadership in managing relationships and clinical initiatives with community-based partners important to improving care transitions and chronic disease management- Participate in the hospital’s Incident Management Team as the Situation Status Unit Specialist to support the facility’s response to all-hazards emergencies including mass casualty incidents, IT infrastructure and power outages, internal floods, and other situations to ensure patient safety, normal operations, and appropriate resource allocation

New York, Ny, Us

- Liaised between Mount Sinai Performing Provider System and Mount Sinai Health System as a partner in New York State Delivery System Reform Incentive Payment Program (DSRIP)- Compiled and reported complex metrics to ensure health system met State mandated program requirements and HEDIS measures- Collaborated with clinical and administrative leadership to plan system changes in processes and workflows- Managed clinical workgroups around achieving health system goals and high-stakes metrics- Coordinated resources and managed complex project plans for the implementation of clinical projects aimed at reducing avoidable hospitalizations and meeting Pay for Performance measures- Conducted program presentations for executives and other health system stakeholders across six hospital sites- Collaborated with data analytics groups and IT to define data driven priorities, improve data processes, and implement system wide IT changes

New York, Ny, Us

- Developed and maintained data collection tools for staff based on current initiatives and trends- Generated productivity reports to analyze best practices and encourage maximum efficiency- Created workflows and organizational documents to serve as foundation of Care Coordination Center- Assessed IT needs for initiatives, obtained application access for staff, and troubleshooted IT-related issues- Managed special projects like the logistics of relocating 50+ staff to a new office building

New York, New York, Us

- Supervised groups of 10-60 volunteers at races of various sizes, including two NYC Marathons - Lead orientation for new volunteers at each race highlighting critical responsibilities and safety plan- Oversaw race components like baggage, course management, and post-finish operations as team leader- Supported runners and their families by fostering an encouraging environment- Learned complex event logistics and safety measures to execute successful events

- Wrote fun and informative articles adhering to search engine optimization guidelines- Managed multiple forms of social media to build better client and fan relations- Generated original topics for fresh content- Collaborated with another writer on special writing projects- Researched extensively to build knowledge before writing about a new topic

True Blue, St. George, Gd

- Developed lesson plans for small group of students from South Sudan as part of summer program- Facilitated interdisciplinary discussions to introduce students to Western culture and practices- Administered Achieve 3000 to strengthen students’ reading comprehension and written English skills- Guided students through the process of researching and writing a literature review focused on social issues in South Sudan- Counseled students in their process of acclimating to life outside South Sudan in post-secondary education

True Blue, St. George, Gd

- Employed multicultural instruction to teach writing and critical analysis skills to international undergraduates- Stimulated class involvement through medical ethics discussions, public speaking practice, and use of case studies- Created lessons and demonstrations on a multitude of topics including grammar and professionalism- Assisted students with preparation for pre-medical/pre-veterinary science comprehensive examination (PM/VSCE)- Graded papers and provided written and verbal constructive feedback to students

- Served on the professional staff as a direct liaison between the collegiate chapters and the national organization while traveling full-time to collegiate chapters across the United States- Assisted chapters and individual members with on-site support in areas of chapter management, leadership development, character building, and event planning for recruitment- Advised officers in alternate techniques, problem solving, and idea generation- Conducted leadership training, risk management, recruitment, anti-hazing, and officer transition presentations for collegiate members- Represented a national organization to university faculty and administrators nation wide