Natalie Britton

Natalie Britton Email and Phone Number

Leadership and Coaching @ Port of Milford Haven
milford haven, pembrokeshire, united kingdom
Natalie Britton's Location
Greater Swansea Area, United Kingdom
Natalie Britton's Contact Details

Natalie Britton work email

Natalie Britton personal email

n/a
About Natalie Britton

ProfileA chemical engineer who has risen to senior management positions in both the chemical and energy sectors by taking a proactive and results orientated approach. Has a passion for coaching and developing team members to their full potential to deliver improved business effectiveness and efficiency. Also has extensive experience of successfully working with customers, Operational Excellence consultants and at all levels of multinationals.Key Skills and Abilities• Management and Leadership – coached and developed technical and support service teams• Process Improvement – ability to identify and understand issues within an organisation through strong communication skills• Team work – creates a positive and inclusive team environment building on the ideas of others• Strategic – develops multi phase action orientated plans to achieve defined goals • Change Management – ability to align and transition individuals with the strategic plan• Management Systems – implements framework to ensure sustainability of changes

Natalie Britton's Current Company Details
Port of Milford Haven

Port Of Milford Haven

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Leadership and Coaching
milford haven, pembrokeshire, united kingdom
Website:
mhpa.co.uk
Employees:
97
Natalie Britton Work Experience Details
  • Port Of Milford Haven
    Operations Director
    Port Of Milford Haven Jan 2020 - Present
    South West Wales
    Responsibilities:• Member of Senior Management Team• Write monthly board report / papers and attend bimonthly board meetings• Lead Engineering, HSSEQ, Estate & Facilities, Pembroke Dock Ferry Terminal, Pembroke Port, Milford Marina, Milford Fish Docks teams, 100+ personnelAchievements:• Regular engagement with front line team members through operational walkabouts• Resilient operations through Covid 19• Focused attention on HS&S through development of team and engagement with third parties to ensure compliance and best practise• Development of Port SEMS to Port wide integrated management system, and gap analysis and associated action in preparation for ISO (ISO 9001/14001/45001) certification process in late 23 • Marina occupancy increased to 100% and significant waiting list in place for berths• Successful Brexit transition at Pembroke Dock Ferry Terminal• Optimisation of solar assets through internal analysis and third party expertise• Collaboration with Commercial and Projects in developing historic assets for industry to fabricate, launch and maintain marine energy devices through Swansea Bay City Deal
  • Port Of Milford Haven
    Director Of Operations & Commercial Pembroke & Milford Docks
    Port Of Milford Haven Jan 2016 - Dec 2019
    South West Wales
    Responsibilities:• Lead Pembroke Dock Ferry Terminal, Pembroke Port, Milford Marina and Milford Fish Docks teams, 74 personnelAchievements:• Developed KPI scorecard to provide visibility and identify opportunities to develop business• Led completion of self-audit to identify gaps in operational documentation based on task criticality• Identified gap in demonstration of competency, building competency management system to address• Led development of plant and fixed asset register to ensure compliance with regulatory requirements• Driving use of event reporting system within team and prompt action close out to proactively improve safety• Led financial modelling of current Pembroke Port contracts to understand real margin• Completed detailed analysis of ferry terminal operation to identify opportunity to better meet customer needs with existing resource, working through employee consultation process to implement identified changes• Identified non-compliance with Marina financial procedures, to address worked through a difficult process with customers to ensure fair and transparent pricing whilst ensuring compliance with internal procedures
  • Svitzer
    Port Manager
    Svitzer Feb 2015 - Oct 2015
    Pembroke Dock
    Responsibilities:• Lead harbour towage and line boat services, 170 personnelAchievements:• Quickly built good working relationships with stakeholders by listening and asking questions to understand their needs• In a lean operational environment identified and implement a series of quick wins ego Developed operational business plan and aligned KPI scorecardo Introduced daily operational meetings and issued weekly newsletter summarising key activities to break down siloso Established weekly safety meetings to focus action and resolution of issueso Identified contract misalignmento Reviewed and then significantly streamlined data gathering processes
  • Murphy Oil
    Strategic Manager - Business Support Services
    Murphy Oil Jan 2014 - Dec 2014
    Milford Haven, Pembrokeshire
    Responsibilities:• Complete a refinery organisation review and develop optimised organisation structure• Lead HR, Training, IT, Purchasing and Laboratory Teams• Strategic member site management teamAchievements:• Conversed with a broad section of the site to identify major issues and identify improvement opportunities• Developed new organisation structure based on strengths of individuals, identified and addressed business improvement opportunities• Adaptability to the changing business needs, initially refinery sale, then group redundancy consultation (identifying organisation structure for decommissioning, terminal operation), then focusing on a refinery sale (TUPE transfer, contract novation, IT transition) and finally individual redundancy consultation (redundancy phasing plans, redundancy process, outplacement support)• Positively influencing the above activities through daily meetings with Murco directors
  • Murphy Oil
    Planning & Optimisation Manager
    Murphy Oil Dec 2010 - Jan 2014
    Milford Haven, Pembrokeshire
    Responsibilities:• Led the Planning and Optimisation team – Planning, Scheduling, Oil & Excise Accounts, Laboratory• Coached and mentored direct reports to higher individual and team performances• Member site management teamAchievements:• Developed a lean based improvement plan to focus team activities, following brainstorming / discussion / prioritisation with team members, and “customers” of the team - Operations and Supply• Team took over the development of the production plan from Supply, moved to a 3 month planning perspective, implemented a new LP, increased the number of approved crudes, built constructive and facilitative relationship with Operations & Supply teams• Re-vamped nomination workflow and tools, removing non value add activities, incorporating into a single system so data is entered only once• Created a step change in laboratory safety by encouraging near miss identification, timely action close out, implementing safety walkabouts and 5S, addressed confined space atmosphere test equipment issues• Worked with management, laboratory team, HR and union to radically re-structure lab team to address team concerns (insufficient safety focus, increase in testing, test reliability, holiday cover) and meet “customers” needs - Operations & Process Engineering
  • Murphy Oil
    Oil Movement & Jetty Area Controller
    Murphy Oil Aug 2010 - Dec 2010
    Milford Haven, Pembrokeshire
    Responsibilities:• Led the Oil Movement and Jetty teamAchievements:• Established monthly direct report team meetings to ensure direction was developed, agreed and fully supported by those implementing and to ensure a consistent message was communicated through shift teams• Issued weekly update to ensure all shift members were aware of priorities, issue resolution, project status • Drove a step change in housekeeping within the area• Led jetty efficiency brainstorm and then gained the refinery support and resources to capture opportunities• Implemented a new Project Coordinator role to ensure the area took ownership of projects and provided input to the process engineering and project departments to guarantee projects met the area’s needs
  • Murphy Oil
    Special Projects Coordinator
    Murphy Oil Jan 2008 - Aug 2010
    Milford Haven, Pembrokeshire
    Responsibilities:• Led a variety of projects for the Technical and Refinery ManagersAchievements:• Led mixed Operations and Maintenance team to implement improvements to the permit to work system including permit requests, risk assessments and process walkthroughs taking place in advance of permit issue • By process mapping and data gathering fully understood the surge issues at the jetty, identified the root cause to enable solution development • Led safety work shop with contractor and MHR supervisors prior to T&I, completed daily permit audits, addressed specific safety issues as they occurred, facilitated area T&I lessons learnt session
  • Dow Corning
    Quality And Logistics Manager
    Dow Corning Sep 2006 - Dec 2007
    Barry, South Wales
    Responsibilities:• Led and managed the Quality and Logistics team• Member senior site management teamAchievements:• Brought separate business aligned teams into 1 single optimised site team, used Operational Excellence and 6 sigma approach to develop and implement a customer focused, measurable strategy for the team• Implemented global initiative to improve use of SAP in planning and scheduling• Drove re-initiation of Responsible Care Program, leading to the development of a safety management system, co-ordinating and aligning initiatives, increasing the identification and resolution of safety issues• Developed tools to enable site leadership team to communicate their departments’ role in the context of corporate structure and goals
  • Dow Corning
    Project Focus Team Leader
    Dow Corning Sep 2005 - Sep 2006
    Barry, South Wales
    Responsibilities:• Led team of 30 personnel to implement operational excellence in 4 areas (Business Management Systems, Production & Traffic, Maintenance, Portfolio Management) with external consultants, Celerant• Used project management tools to deliver the project in an aggressive 40 week time frameAchievements:• Facilitated removal of barriers facing the team, gained resource and support from Site management team as required to implement the project• Met project objectives of increased process stability and reliability, individuals held clearly accountable for performance and resources transparently prioritised through implemented management systems• Sustainability - implemented a large degree of change yet the site took ownership and continued to develop and improve outputs after project completion
  • Dow Corning
    Planning & Scheduling And Quality Team Leader
    Dow Corning Sep 2004 - Sep 2006
    Barry, South Wales
    Responsibilities:o Led and managed the Basics Planning & Scheduling and Quality Teamo Team - received customer orders and developed production plans, managed customer complaints and drove quality improvement within the areaAchievements:• Implemented formal management of vendor quality issues through SAP vendor quality notifications. Worked with the production units and purchasing departments to implement• Led 6 sigma project to eliminate accounting issues due to poor reliability of automated mass balance tool. Key area was identification of issues through FMEA with team of experts and implementing solutions.• Developed and implemented Planning & Scheduling training program to enable team changes without customer impact• Managed situation where demand greater than supply of product. Worked with the global planner and sales professionals to prioritise customers and allocate the product that we had available.
  • Dow Corning
    Quality Engineer
    Dow Corning Sep 2001 - Sep 2004
    Barry, South Wales
    Responsibilities:o Investigated and implemented corrective actions for customer complaintso Actively increased quality awareness within Fluids and Basics departments, and supported manufacturing engineers to supply better quality products to their customersAchievements:• Investigated customer complaints, decreased the response time from 35 to 7 days. Resolved long term outstanding quality issues meeting the needs of a key customer• Initiated and gained resource for five 6 sigma projects, active team member, successfully eliminated quality issues from the final product• Reduced block stock by 75% by tracking, publicising, gaining buy-in and directing re-work• With 3 days notice travelled to Asia to successfully lead the commissioning of dedicated Dow Corning storage tanks, tanker loading facilities and packaging line at a 3rd party terminal
  • Dow Corning
    Fluidised Bed Manufacturing Engineer
    Dow Corning Sep 2000 - Sep 2001
    Barry, South Wales
    Responsibilities:o Supported operators with day to day running of the processo Planned and led shutdownAchievements:• Facilitated interaction between global FBR process experts and production operators, leading to a post start-up increase in feed rate of 20%• Developed procedures and realistic shutdown, process equipment preparation, work plan and start-up Gantt charts which led to a safe on-time shutdown
  • Dow Corning
    Fluidised Bed Start-Up Engineer
    Dow Corning Sep 1998 - Sep 2000
    Barry, South Wales
    Responsibilities:o Led electrical, instrument, analyser and systems check out of new fluidised bed reactor planto Led operator shift during start-up phaseAchievements:• Led a team of instrument, analyser and systems technicians/engineers to check out on plan IO loops (control, monitoring, ESD protection, PLCs (Programmable Logic Controllers), motors and analysers)• On shift for a period of 9 months, leading a team of 5 operators during the commissioning phase. Responsible for operator training and assessments. Led the shift during process start-up.
  • Dow Corning
    Distillation Project Engineer
    Dow Corning Sep 1996 - Sep 1998
    Barry, South Wales
    Responsibilities:o Improvement project identification, development and implementationAchievements:• Led vessel preparations for internal integrity inspections - developed SOP, risk assessment, safely implemented and re-commissioned storage tanks• Completed HAZOPs for re-vamp of distillation process as part of major 4 fold expansion
  • Dow Corning
    Distillation Manufacturing Engineer
    Dow Corning Sep 1995 - Sep 1996
    Barry, South Wales
    Responsibilities:o Support operators with day to day running of the processAchievements:• Developed SOP and risk assessment for safe quenching of spent catalyst without environmental impact• Provided confidence in process analysers reducing need for analytical laboratory testing

Natalie Britton Skills

Oil And Gas Change Management Petroleum Project Management Petrochemical Refinery Process Improvement Management Process Engineering Commissioning Engineering Operational Excellence Leadership Team Management Project Planning Coaching Business Process Improvement Training Six Sigma Strategic Leadership Mentoring Logistics

Natalie Britton Education Details

Frequently Asked Questions about Natalie Britton

What company does Natalie Britton work for?

Natalie Britton works for Port Of Milford Haven

What is Natalie Britton's role at the current company?

Natalie Britton's current role is Leadership and Coaching.

What is Natalie Britton's email address?

Natalie Britton's email address is na****@****a.co.uk

What schools did Natalie Britton attend?

Natalie Britton attended University Of Nottingham.

What skills is Natalie Britton known for?

Natalie Britton has skills like Oil And Gas, Change Management, Petroleum, Project Management, Petrochemical, Refinery, Process Improvement, Management, Process Engineering, Commissioning, Engineering, Operational Excellence.

Who are Natalie Britton's colleagues?

Natalie Britton's colleagues are Mark Johnson, David (Archie) Gemmell, Jack O'shea, Neil Jenkins, Kyle Richards, Hollie Phillips, Malcom Lewis.

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