Natalie Calvert Email & Phone Number

London, United Kingdom

Supercharge your Customer Service SuccessI will help you put your customers at the heart of your organisation through superb CX Employee Engagement programmes, people development to win hearts, change minds and transform culture with passion, purpose and pace. Our award winning team has guided and supported 200k+ customer service and sales people and their leaders, across over 100 organisations on every continent, achieve their success. We would love to help you be more succesful with your customers, employees and business, please do get in contact natalie@cxhighperformance.com / +447785 228844

HybridWorkSmart operates exclusively in the contact centre market to support organisations with their remote work/hybrid journeyHybridWorkSmart combines global experience and expertise inCustomer service and salesOmni-channelDigital transformationBack officeComplaint handling, casework and dispute resolutionIn-house, outsourced, near-shore and off-shore, local and globalHybridWorkSmart delivers powerful solutions that will enable you to achieve your contact centre goals and business objectives. We promise.

Customer Service & Sales PEOPLE & PERFORMANCE SPECIALISTS Impressive track record in commercial improvements, increased employee engagement and improved customer experience. A trusted partner for leading global brands to:*Raise the performance bar by building High Performance Customer Teams *Increase customer engagement with award winning customer service and sales programmes - including Your Customer Service Academy*Deliver performance insight through very intelligent online tools

London, United Kingdom

Main Board Member

Handbook of Call and Contact Center Management