Natalie Dow Email & Phone Number

San Francisco, California, US

San Francisco, California, US

- Founding member of net-new Strategy team with charter of organizational effectiveness across global Enablement team of 500- Set up quarterly Organizational Effectiveness Review with leadership team to drive inspection & surface opportunities to be more effective as a global Enablement team with qualitative & quantitative data - Working across leadership.

San Francisco, California, US

- 15 person Enablement team supported 1200.Org team, including 600 SE, Sales & Leadership team with charter to accelerate SFDO distribution productivity to maximize every customer interaction to drive Pipegen & ACV- Partnered with data science team to launch Accountability & Onboarding Performance Tableau Dashboard to leverage findings to align all.

San Francisco, California, US

Modern Sales Pros is the world's largest community for leaders in sales, operations, enablement and related disciplines. Our mission is to help our community learn how to solve the biggest challenges they face (and would otherwise bang their head against the wall trying to solve). Our 15,000 members learn from each other through our online message board.

San Francisco, California, US

- Led cross-functional meetings, including: leadership forecasting, QBRs, deal review, capacity planning for 40% growth targets- GTM management of quarterly goals, quotas & dashboard alignment for visibility across company, including Executive team- Managed Deal Desk team, laid groundwork to scale processes & approvals as Heap doubled sales team in 2021.

San Francisco, CA, US

- Early stage employee that helped operationalize the national sales team, closed Series B in Q4 2018 with $25MM in funding & accomplished over $100M in prescription revenue at end of 2018, worked closely with the CEO & Executive team to ensure we met our Board targets monthly, quarterly, annually- Built out tools & reporting (Salesforce, MapAnything.

San Francisco, CA, US

Needham, MA, US

• Coordinated and planned annual Global Sales Conferences for internal Sales teams of 90 in both London and San Francisco
• Led revamp of internal knowledge base system to align with new processes under TripAdvisor
• Created and rolled out new hire training plan as well as conducted ongoing training for global Sales team
• Managed Sales Operations project request queue, including triage & monitoring SLA goals
• Logistical management of API initiative as well as the liaison between Product and Sales team
• Partnered with the Customer Service team to triage and facilitate issue escalations

San Francisco, California, US

• Trained new employees, led ongoing internal systems trainings, and provided support for 400+ Sales Org
• Continuous creation and optimization of reports and dashboards to align results with company initiatives
• Data maintenance, enhancement, and list management analysis that provided smart business recommendations
• Microstrategy reporting and analysis to Executive team on ongoing International Expansion initiative
• Creation of new global Sales Post-Implementation team - onboarded and transitioned 70 employees into new roles, led creation of new processes, identified software needs, created goals and managed ongoing performance.
• Managed moving pricing approval structure into CRM (Salesforce) from email system - created the new process documentation, trained the Executive staff & 400+ Sales Org, created reports and Dashboards, and continual.

San Francisco, California, US

• Logistical management of OpenTable installations
• Maintained and coordinated installation resource schedules
• Distribution and collection of pre-installation material from each new customer
• Configured internal systems to prepare a restaurant to be featured on OpenTable
• Coordinated all third party hardware/software installation logistics
• Provided all relevant installation information to Field Operations staff

San Francisco, CA, US

• Personally styled 60+ clients on a weekly basis
• Wrote thoughtful and personalized notes included in every Fix
• Provided feedback and participated in studies to improve the client experience
• Set my own schedule and managed personal stylist goals

Seattle, Washington, US

• Worked in a commission-­based environment, managed own business and customers, reflecting company reputation by providing high levels of customer service.
• Exceeded sales goals by creating relationships and encouraged repeat business.

San Francisco, California, US

• Assisted internal Salesforce employees with any IT concerns via phone, Salesforce ticketing system, emails
• Triage queue manager for team of 40+ analysts supporting a 12,000+ employee company
• Recreated queue management responsibilities, goals, and metrics
• Built reports and dashboards to track analyst productivity
• Built out Tier One support team for ExactTarget (Salesforce acquired company of 2,000+ employees)
• Reviewed resumes, conducted phone and in-person interviews

San Diego, CA, US

• Worked 15 hours per week while enrolled at USD full-time
• Assisted students with hardware and software set-up
• Helped walk-in customers and answered telephones
• Assessed and troubleshooted computers
• Marketed for IT Department
• Reviewed resumes, held phone and in-person interviews, extended offers

Portland, Oregon, US

• Oversaw hostel activities
• Prepared rooms, provided tours to new and prospective guests
• Supported hostel staff and management
• Coordinated weekly activities for hostel guests and local residents, up to 100 in attendance

Bachelor Of Business Administration (Bba), International Business, French

Bachelor Of Business Administration (Bba), International Marketing, Organizational Behavior

Bachelor Of Business Administration (Bba), Business, French

International Business, International Business