Provide support and guidance to Human Resource Generalist/Specialists and Directors/Managers in 4 states AZ/CA/NV/WA. Ensure compliance with company policies and procedures including recruiting, onboarding, training, employee coaching, terminations/disciplinary actions, union partnerships, and operations.

Provide Multi-site HR support for 650 employees including union represented employees. Responsible for developing and implementing Human Resources procedures in accordance with company policies ensuring compliance.

Direct all day to day operations of a team of Admissions/Recruitment and Retention Representatives, Financial Aid Representatives, Student Account Representatives, Veteran Resource Coordinators, and Administrative Assistants.

Direct all functions and provide oversight of all Student Finance Operations in accordance with Federal/State regulations and Company policies and procedures including managing the overall day to day operations of the student finance department.

In this role I was directly responsible for the leadership and management of the daily operations of all administrative departments on the campus. This team included: Front Office Administrators, Admissions Representatives, Financial Aid Officers, Student Account Representatives, and Career Service Advisors. I managed workloads and was responsible for all aspects of talent management for all administrative positions. I was responsible for departmental budgets and financial activities as well… Show more In this role I was directly responsible for the leadership and management of the daily operations of all administrative departments on the campus. This team included: Front Office Administrators, Admissions Representatives, Financial Aid Officers, Student Account Representatives, and Career Service Advisors. I managed workloads and was responsible for all aspects of talent management for all administrative positions. I was responsible for departmental budgets and financial activities as well as assisting with the overall campus budget. I participated in the preparation of the overall campus and departmental budgets as well as responsibility for controlling costs. I managed the procurement card for the campus to include balancing against bank statements and ensuring proper account allocations for spending for accurate P&L posting. I was responsible for tracking the allocation of campus-based funds, ensuring compliance with all Federal/State/Accreditation and company policies for on campus accounts and procurement cards. I prepared documentation requirements to meet compliance audit standards, while providing ongoing financial analysis of current operations to make strategic/budget recommendations to local or regional administration. I was directly responsible for developing new systems, identifying opportunities for improvement, implementing new more efficient practices, and providing training and job aid materials to increase productivity and procedural compliance. Show less

In this position I conducted preliminary financing interviews with new students, and provided students with accurate information regarding application process, loan counseling and their eligibility for State/Federal financial assistance, alternative financing, contracts and/or institutional payment plans. I informed and educated students of their financial obligation, the institution’s financial aid options, and financial policies and procedures as related to their educational expenses. I… Show more In this position I conducted preliminary financing interviews with new students, and provided students with accurate information regarding application process, loan counseling and their eligibility for State/Federal financial assistance, alternative financing, contracts and/or institutional payment plans. I informed and educated students of their financial obligation, the institution’s financial aid options, and financial policies and procedures as related to their educational expenses. I determined Title IV eligibility through an approved needs analysis Financial Aid software system for students requesting Financial Aid, advised students of their obligation to provide accurate information and the potential consequences related to their application and funding process. I reviewed financial applications and disclosure statements for completeness and accuracy and well as track and maintain file intake completion throughout the enrollment process for all students interested in applying for financial aid, and update approved tracking system for new applications and missing documents to allow for timely follow up and completion in accordance with Company policies and procedures. I was responsible for updating appropriate systems to ensure the timely processing, funding, billing and collections of the package selected; as well as ensuring that all financial documents are in compliance with Federal/State/Accreditation policies. I monitored and provided follow up on the status of all pending student loan documents (federal, state or credit) in order to maintain an accurate accounting of each student’s financial aid package through disbursement. I provided a high level of customer service and answered student inquiries regarding financial status. Show less

As the executive administrative assistant for the college I was responsible for the day-to-day operations of the office including providing a high level of executive support to the Campus President. I performed a wide variety of typing assignments which are sometimes confidential in nature; operated personal computer to enter data, draft, edit, revise, and print letters, tables, reports, and other materials. I greeted and directed visitors, and when appropriate; resolved routine… Show more As the executive administrative assistant for the college I was responsible for the day-to-day operations of the office including providing a high level of executive support to the Campus President. I performed a wide variety of typing assignments which are sometimes confidential in nature; operated personal computer to enter data, draft, edit, revise, and print letters, tables, reports, and other materials. I greeted and directed visitors, and when appropriate; resolved routine administrative problems and answered inquiries concerning activity and operations of department/division; accept, screen, and route telephone calls; maintain log of inquiries as required. Performed a range of staff and/or operational support activities; served as a liaison with other departments on basic administrative and/or operational matters. Responsible for sorting, screening, and distributing incoming and outgoing mail; draft or prepare responses to routine inquiries; prepare photocopies and facsimiles, and operate a variety of office equipment. Established, maintained, processed, and updated files, records, certificates, and/or other documents. Arranged meetings and conferences, scheduled interviews and appointments, and performed other duties related to maintaining one or more individual’s schedules. Ordered, stocked, and distributed office supplies. Performed basic, routine bookkeeping functions, which involved simple billing and cash receipt activities. Instructed and oversaw the activities of student employees performing the same type of work. Show less