-Developed Brand Identity and Marketing strategy for mobile coffee business -Implemented accounting and CRM software for Residential HVAC company -Created Marketing Campaigns for HVAC company -Developed growth strategy for sports massage therapy business-Developed websites for small businesses with SEO optimization

Manage New Product Introduction Process for low voltage, metal, and electronic components. Identify and evaluate suppliers and manufacturers globally. Collaborate with product managers, engineers, installation/field operations, customer success, and support teams regarding new products and product changes. Negotiate pricing, payment terms, and lead times. Identify areas to increase efficiency and implement new processes. Gather feedback from customers to identify areas of improvement. -Automated labeling and purchase request process -Built and implemented a service process to streamline requests related to maintenance -Created and implemented packaging to reduce mistakes and lost equipment on site -Created an Installation Playbook for third party contractors and field engineers -Created process and tools to streamline RFQ process and Supply Chain portion of NPI process with all stakeholders (engineering, product management, supply chain) -Built a continuous improvement dashboard for supply chain to track cost saving initiatives -Moved processes completed in the field to staging to reduce installation and all-in costs -Researched and analyzed software solutions for various needs and got all stakeholders aligned on a solution -Partnered with customer support, engineering, and customer success on Task Force to improve service delivery SLAs -Collaborated with sale, finance, and business analytics to set customer pricing and built quote tool -Managed project and budget for 3 sites with a total of 11 deployments -Collaborate with product managers, installation, and engineering on development and rollout of edge and electronic products including products with GPUs, CPUS, storage, TPUS, etc.

Oversaw supply chain operations including procurement, inventory, international logistics, warehouse operations, and fulfillment in high-growth start-up environment. Work with clients on fulfillment and delivery to meet SOWs. -Created processes and documentation for procurement, logistics, warehouse & supply chain -Set up warehouse operations -Negotiated prices and expanded supplier network -Moved 20% of suppliers to Net 30 terms

Oversee day to day operations for Scheduling, Kitting/Warehouse, Assembly, Audit, Shipping, Traceability and Manufacturing Engineer operations. Build and motivate teams to facilitate operations, including training and recruiting. Create town hall presentations and present monthly updates company wide. Drive important policy, planning, and strategy decisions. Develop, implement, and review operational policies and standard operating procedures. Develop, train, mentor, and coach supervisors and leads. -Grew team from 40 to 120 team members as production schedule increased from 400,000 to over 1,000,000 parts per week-Worked with team to set individual and team goals and regularly reviewed progress and provided feedback and coaching leading to 30% increased efficiency-Built a Demand Forecast tool for inventory and production schedule planning -Implemented training program and quality processes to reduce defect rate from over %5 to 1%-Implemented and maintained SHARP certification through OSHA for safety -Performed root cause analysis and corrective action responses to ensure optimum quality-Refined inventory system for a 30-million-part inventory reaching 98% accuracy from 86%

Led operations of a team focused on assembly and audit operations. Expanded the operations of the department by onboarding and training new management and production staff members. Create reports using Microsoft Excel, VBA, and SQL to track performance, forecast capacity, and keep day to day operational information organizedCoordinated completion of weekly product schedule of up to $70,000 in product

Provide leadership for operations of the company including P&L responsibility. Established a process for identifying resource needs and reducing costs where possible. Led strategic initiatives to improve Operations by creating and implementing systems to increase customer satisfaction, increase efficiency, and allocate resources more efficiently. -Led turnaround to increase margins from 0 to 40% and increase profitability to $800,000 in first year -Vendor Management: decreased cost to build a tool by 15% and overhead by 30% through negotiations with suppliers and service providers -Change Management: implemented software and tablet solution, through structured change management process that included stakeholder engagement, communication, and training- able to increase buy-in and minimize resistant to change and achieve a reduced time from billing to invoice from 3 weeks to 2 days -Purchasing and inventory management: redesigned inventory system and built inventory database -Supply Chain Management: oversaw team in assembling 150 tools over a period of 12 months -Managed cash flow and capital expenditure program of more than $700,000 -Led invoicing process including processing up to $250,000 in invoices per month

Advised students and parents inquiries and provided general information Performed clerical duties: transfer calls, deliver messages, data entry, schedule conferences