Natalie Gelbke-Mattis Email & Phone Number

Natalie Gelbke-Mattis is a AVP Asset Management at Grandbridge Real Estate Capital at Grandbridge Real Estate Capital. She possess expertise in training, vendor management, customer satisfaction, reo, customer retention and 30 more skills. Colleagues describe her as "Natalie Gelbke is one of the most remarkable individuals with whom I have had the pleasure of working. From her very first day at SmartEd Services, Natalie impressed me with her ability to grasp complex instructions with ease, and to hit the ground running with any project she was assigned. Natalie is intelligent, highly-motivated, and personable. It didn’t take long to realize that she was the ideal choice to fill the role of Client Care Team Lead. Through her daily interactions with both external and internal stakeholders, Natalie served as a role model to the team and led by example, demonstrating the highest level of discretion, responsiveness and follow-through. Beyond this, Natalie never failed to lend her time and expertise to her colleagues – significantly contributing to the development of the team through coaching and mentoring. In the three years that I worked with Natalie at SmartEd Services, she earned my complete trust and respect. As Director of Client Care, meetings and additional responsibilities would often call me away from direct supervision of the team. Knowing that Natalie was there to assist with questions or address escalated issues with sound judgment afforded me peace of mind during these times. Furthermore, Natalie eagerly accepted increased responsibilities and took the initiative to develop new training resources, and enhance quality assurance and performance reports. Thanks to her efforts we were able to accomplish more for the team at a much faster rate than I could have alone. Natalie has my highest recommendation and I would welcome the opportunity to work with her again."

Listed skills include Training, Vendor Management, Customer Satisfaction, Reo, and 31 others.