Professional writer, editor and proofreader. Create and edit blog posts, essays, articles and press releases. Create and maintain social media footprint for individuals and businesses. Edit web site content in addition to creating and designing marketing materials for non-profit organizations and businesses.

Used all forms of media and communication to build, maintain and manage client reputations through earned media. Proofread and edited client messaging for accurate and compelling content, spelling, grammar and AP style. Wrote, distributed and pitched impactful and customized client press releases. Cultivated and leveraged 3rd-party endorsements to create positive impact around client brands and events. Developed sustainable media relationships, both nationally and in local media markets, resulting in audience reach in the millions. Consulted and executed crisis communications strategy including message training internal stakeholders. Created and executed client message coaching for media interviews and public events. Served as client spokesperson when needed. Provided onsite support at client media coverage opportunities. Monitored coverage of clients to measure, analyze, and, where needed, respond and update.

Interviewed patrons to assess their needs and provided appropriate assistance and information, established and maintained accurate customer records, assisted patrons with public access computing to ensure they make effective use of technological resources, educated customers in Library skills to enable them to become confident Library users, performed clerical duties to maintain the organization of Library materials and provided customer services.

Wrote monthly features, improved freelanced stories, solicited photos and maintained digital library, gathered event listings and researched new products for monthly departments, proofread and edited copy, conducted interviews, attended editorial meetings and contributed ideas for improvement.

Personal assistant to high-profile, busy executives, coordinated travel schedules, updated directories, created and proofread unique personal correspondence, oversaw major changes in personnel and geographical organization for Southeast and Caribbean, updated historical files, performed basic secretarial tasks and office maintenance.

Presented quality tours to the public and executives of Turner Broadcasting, acted as a public relations and marketing representative for CNN, ensured guest satisfaction of facilities and tour information.