Natalie Glenton Email & Phone Number

Melbourne, Vic, Au

Sunshine West, Victoria, Australia

Williamstown, Victoria, Australia

Working with the team at 3Minds to support businesses with formulating strategies and operational plans for growth and sustainability whilst upholding ethical business practices.

Business start-up providing strategy and business consulting services for individuals and organisations to support growth and to establish strong governance foundations to ensure longevity and compliance. Additionally provide resume writing, ghost writing and grant writing services.

Williamstown, Victoria, Australia

Newmark Primary is a small school that inspires children to be curious learners, empathetic thinkers and courageous doers through authentic learning grounded in real-life experiences. Supported strategic expansion plans, operational frameworks and compliance regulations. Responsibilities include team leadership; financial planning and management; risk and compliance management; human resource management; facilities management; platform management; and School Board governance.Key Achievements: - Developed revenue diversification strategy including introducing a donations page- Introduced financial management practises including a budget framework, finance policies and procedures- Platform implementation and systems integration (introducing customer relationship management, student information system, fees and invoicing, parent portal and sign-in system)

Melbourne, Victoria, Australia

Lighthouse has a clear vision: To end youth homelessness, together. Partnered with the executive team to support the advancement and management of 100% year-on-year growth strategy and business development initiatives. Represented Lighthouse's mission, values, vision, and goals while securing and managing strategic partnerships across government, NFP and private sectors. Initiated organisation-wide policy and procedure development and commitment to reconciliation (with the first Reconciliation Action Plan: Reflect), LGBTQIA+, and Diversity and Inclusion.

Bundoora, Victoria, Australia

Worked in partnership with the Dean to lead the School of Education. Senior advisor to the school executive and a member of the university senior leadership group. Developed the School's 2023-2030 strategic plan and led the development, implementation and monitoring of the school business plan. Led a team of professional staff in the delivery of services supporting teaching, research and engagement activities in the school such as staff recruitment, curriculum development, academic governance, partnerships, space allocation and resourcing. Cultural transformation of the professional team post restructure to be client focussed and upskilled accordingly. Established procedures and built continuous process improvement into daily operations. Successfully met the objective and enhanced financial performance in a multi-million-dollar budget.

Geelong Waterfront

Senior professional manager, in partnership with the Head of School to lead a 160+ staffed multi-disciplinary school, and directly lead a team of 12 staff supporting all operational activities. Strategic advisor to the School Executive and research centres, and directly responsible for school performance. Drove planning, management, growth and delivery of research, curriculum, teaching, HR activities and operations for school and research units (Deakin Health Economics, Obesity Prevention Unit (GLOBE) and Determinants of Health). Built strong relationships across Faculty and the University to enable effective financial forecasting and performance, business efficiency, service quality and strategic outcomes.

Geelong Waterfront

Maternity leave contractFormed successful relationships with the Associate Dean (Teaching and Learning), Deans and Heads of Departments, undergraduate and postgraduate Directors and Course Directors in the provision of strategic support to curriculum and governance programs. Formed successful working relationships with Faculty Managers, DVC (Education), Division of Student Administration, Governance Unit and Faculty Curriculum Managers to streamline processes and guide best practise. Key achievements:- Developed and implemented strategies to enhance curriculum and governance in the Faculty of Business and Law. - Managed policies and processes related to Faculty admission and credit transfer including development of service level agreement as tasks progressively centralised.- Cultural transformation of three teams (30 staff) and process and service improvement.

Footscray, Victoria, Australia

Managed the Student Services work stream to implement the university's new First Year Model and ensured that support systems and services were in place for the inaugural launch in 2018. The project was successfully completed within 8 months. Project managed through research, policy analysis and communications support to the Director Student Services.Forecast risks and identified opportunities for the Director via continuous evaluation of the annual Business Plan, tracking of outcomes and measuring against the University's strategic intent.

Footscray, Victoria, Australia

Provided high-level organisational and strategic support to the Dean of the College of Engineering and Science. Led a team of 8 professional staff. Managed and oversaw daily operations and staffing; reviewed and evaluated programs and internal services; developed and implemented strategic and operational plans; and internal and external stakeholder engagement.Key achievements: - Supported a shared services structure and collectively worked on process improvement university wide. - Led teams through restructures and acted as change champion on a range of university wide projects.- Championed STEM and partnered with Western secondary schools to deliver cross-promotional STEM activities to engage students.- Improved financial performance by implementing an aligned academic workload allocation, student load, teaching models and sessional (casual) recruitment process.- Piloted projects such as the online sessional recruitment process, online academic workload system, and introduction of course advisors in the College to remove academic workload.

Footscray, Victoria, Australia

Contributed to the planning and implementation of communication strategies for the University Executive and specific projects. Provided high-level strategic support to the Vice President (Infrastructure) and Chief Information Officer and the portfolio of Infrastructure and Information Services. Developed change plan documents and organisational charts in line with university strategy for distribution and feedback prior to implementation.

Footscray, Victoria, Australia

Professional manager and strategic support to the Head of School, where I managed school operations in accordance with University and Faculty policy and objectives. Managed a team of 8 staff who supported academic activities - teaching, research, and administration.Key achievements:- Improved financial returns by 10% on a multi-million budget within 12 months.- Engaged a leadership coach to support improved service culture and transform into high performance.- Led the team and school through major restructure and redundancy.- Steered the newly formed College of Arts (combining schools, the faculty office and TAFE into one) after major workplace change and centralisation of core professional functions.- Formed a network of managers and established a community of practise.

Melbourne, Victoria, Australia

As a senior advisor to the Head of School and school executive, I provided strategic guidance and support. I managed school operations, aligning them with University and Faculty policies and objectives. Leading a dedicated team of professionals, I facilitated academic staff in their teaching, research, and administrative responsibilities, ensuring the delivery of effective and high-quality services.With financial oversight of multi-million dollar budget, I implemented sound financial management practices. To address ongoing budget deficits and salary-related challenges, I spearheaded a five-year curriculum reform initiative aimed at improving financial performance. This comprehensive approach went beyond standard business processes, addressing the unique complexities of staff salaries while striving for sustainable financial outcomes.

Melbourne, Victoria, Australia

Geelong, Victoria, Australia

Ballarat, Victoria

At a cable telecommunications and internet provider serving Ballarat, Geelong, and Mildura, I managed the billings and account management system (SQF). This involved collaborating with the US system provider to make system adjustments for tracking debtors and facilitating remote service arrangements. Independently, I handled the processing and issuance of monthly accounts for 3000+ clients, managed subscriber payments, approved account adjustments, and implemented credit control measures. I successfully resolved over 2 years' worth of bad debts while implementing effective payment plans and practices to ensure financial success. I developed and updated training manuals for the billing system and conducted comprehensive training for all system users.

London, England, United Kingdom

Master Of Business Administration (Mba), Distinction

Human Resource Management | Organisational Behaviour | Strategic Management | Financial Reporting and Analysis

Master Of Research Practice, Business - University Leadership, High Distinction

Minor thesis: To what extent the partnership or blending of academic and professional leadership roles is embraced in universities (Third.

Master Of Commerce, (Marketing), Distinction

Strategic Customer Service | Data Analysis | Accounting | Business Information Systems | Project Management | Economics | International.

Graduate Certificate, Writing And Literature

Writing | Narrative Theory | Editing | Fiction Writing

Diploma Of Management, Business Administration And Management

Finance Management | Operational Management | Leading and Visioning | Entrepreneuring and Innovation | Conflict and Negotiation | People.

Accounting Principles Skillset