Natalie Hami Email & Phone Number

• Responsible for writing and updating content for various operational and maintenance manuals, as well as other technical and business-orientated publications. • Takes the lead in the creation and publication of Business Release Notes both for agile (bi-monthly) as well as for the release (every quarter).• Ability to use technical software specifications as a starting point, in order to filter out client-relevant information and convey it in a user-friendly document.• Works closely with product owner (be they developers, SMEs or business analysts) to deliver updates to documents on time, align with releases and ensure that the documentation meets client needs. • Determines priorities/deadlines and plans writing schedules based on deadlines.• Well-versed in DITA XML, FrameMaker desktop publishing, flowchart software including Visio and Lucidchart, in addition to Microsoft Office suite of applications, Google Workspace, JIRA and Confluence.

Cyprus

• Responsible for writing and updating content for various operational and maintenance manuals, as well as other technical and business-orientated publications. • Ability to use technical software specifications as a starting point, in order to filter out client-relevant information and convey it in a user-friendly document.• Works closely with product owner (be they developers, SMEs or business analysts) to deliver updates to documents on time, to align with releases and ensure that the documentation meets client needs. • Well-versed in FrameMaker desktop publishing, flowchart software including Visio and Lucidchart, as well as Microsoft Office suite of applications and Google Workspace.

• Acquisition of high-profile C-level executives from leading companies within the payments industry as delegates to exclusive business conferences.• Conducted in-depth market research and competitive analysis to provide relevant industry topics, which later became the basis of a business conference. This included face-to-face interviews as well as interviews conducted over the phone.• Took the lead in producing conference from inception to agenda and programme, as well as marketing and promotion pre- and post-event, ensuring relevant content for target audience.• Instrumental in creating strategic marketing opportunities and partnerships.• Created B2B content for website and landing pages, as well as industry-related press releases and social media content.

Larnaca

TTG MENA encompasses the travel trade print, digital and web platforms of TTG MENA, ttgmena luxury, TTG Greece & Cyprus and TTG Balkans.As part of the worldwide TTG Group, TTG MENA covers 20 regional countries, as well as 10 Balkan countries and Greece and Cyprus, providing travel industry news and insight. It is read by 34,000+ professionals per issue, complemented by a weekly e-newsletter.ttgmena luxury is MENA’s only quarterly magazine for premium travel professionals. Distributed to select suppliers and buyers of luxury travel, it is present at select travel trade events.• Took an editing role in all publications, both web and print-based.• Excellent at working to tight deadlines – thrives under pressure.• Always at the ready to handle any last minute changes that may arise in the editing process.• Responsible for hiring and training recently hired reporters.

Nicosia, Cyprus

• Took an editing role in all of the publications, ensuring newsworthy content as well as managing style and proofing.• Responsible for the updating of news content on three websites including: www.ttgmena.com, www.ttgbalkans.com and www.menaluxury.com.• Responsible for uploading content onto Facebook and Twitter as well as making daily social media updates during trips and travel exhibitions.• Travelled at least once a month to the MENA region to meet long-standing clients including making new business connections and ventures. The purpose of the trips is to also gather information on the ground for upcoming features.• Experience in managing the TTG MENA stand at travel exhibitions.• Conducted interviews in person and over the phone with prominent persons such as ministers of tourism.• Responsible for hiring and training recently hired reporters.

Nicosia, Cyprus

• Wrote daily news articles for the Cyprus Mail and features for the Sunday Mail on a variety of subjects including politics, human interest, social, culture, crime, education, travel and tourism.• Reviewed products and services and wrote articles on them. • Conducted interviews in person and over the phone.• Responsible for uploading content onto the Cyprus Mail website daily as well as editing and writing content for it. • Responsible for uploading content onto Facebook.• Excellent at working to tight deadlines.

Ba Hons In English Literature & Classical Studies

Ma In Victorian Literature, Art And Culture