Technical Communicator Senior
Current- Responsible for writing and updating content for various operational and maintenance manuals, as well as other technical and business-orientated publications.
- Takes the lead in the creation and publication of Business Release Notes both for agile (bi-monthly) as well as for the release (every quarter).
- Ability to use technical software specifications as a starting point, in order to filter out client-relevant information and convey it in a user-friendly document.
- Works closely with product owner (be they developers, SMEs or business analysts) to deliver updates to documents on time, align with releases and ensure that the documentation meets client needs.
- Determines priorities/deadlines and plans writing schedules based on deadlines.
- Well-versed in DITA XML, FrameMaker desktop publishing, flowchart software including Visio and Lucidchart, in addition to Microsoft Office suite of applications, Google Workspace, JIRA and Confluence.