As the Vice President, Executive Product Owner, Claims Journey, TD Insurance, I have the privilege of leading an amazing team focused on delivering legendary customer claims experiences that are simple and easy, while focusing on efficiency, productivity and financial performance and creating digital claims capabilities that exceed our customer and colleague expectations.I am also a passionate champion of diversity, inclusion and whole-person well-being. Below is a summary of the volunteer roles I've held within TD Bank Group. - Exec Sponsor of the WIL Skill Development & Confidence pillar for TD Insurance - 2020 to 2022- WIL Exec Working Committee lead for the Colleague & Customer Experience group under Norrie Campbell - 2018 to 2019- AVP HRBP Lead for the TDI Inclusion & Diversity Council — 2016 to 2019
Listed skills include Customer Experience, Hris, Deals, Deliver Results, and 44 others.