Made and sold coffee drinks to customers, upheld high standard of customer service

Booked appointments for clients, checked clients in and out of services, helped in the sale of products

Greeted and attended to needs of clients, maintained cleanliness and tidiness of spa, prepared for incoming clients

Learned all aspects of running a small business through hands-on work, wrote blog posts about the importance of independent bookstores, surveyed local bookstores to find optimal layouts and product placement.

Worked with a supervised team of high school students to optimize an app to combat loneliness in teens, explored and analyzed an app used for college students and suggested changes for a high school student version, participated in focus groups to provide feedback