-Orchestrated the prompt identifications and execution of technology solutions for surgical, anesthetic, and electronic medical record systems across four major healthcare organizations for over 10,000 users to improve processes and ensure patient safety-Directed communication strategies to ensure client satisfaction, liaising with Epic teams and facilitating dialogue among C-Suite executives, analysts, and end-users-Conducted comprehensive analysis of stakeholder requirements… Show more -Orchestrated the prompt identifications and execution of technology solutions for surgical, anesthetic, and electronic medical record systems across four major healthcare organizations for over 10,000 users to improve processes and ensure patient safety-Directed communication strategies to ensure client satisfaction, liaising with Epic teams and facilitating dialogue among C-Suite executives, analysts, and end-users-Conducted comprehensive analysis of stakeholder requirements, healthcare workflows, and technical challenges to deliver tailored business and technical solutions-Gathered and analyzed key stakeholder requirements, healthcare business processes, and technical issues to simplify and customize surgical workflows -Participated in cross-functional-communication with other customer-facing and internal roles to optimize client engagement and satisfaction-Spearheaded the implementation of quarterly upgrades for 4 large health organizations (10,000+ employees) -Coordinated the timely upgrades from a client-based application to a web-based application for large health organizations including over 10,000 end-users Show less

-Developed comprehensive business plans for clients and stakeholders based on market trend predictions-Set financial goals and devised strategies to achieve optimal return on investment

-Provided prompt and accurate delivery of first aid, basic life support, and emergency medical interventions while enduring high levels of stress-Ensured the safe transportation of patients, administering necessary medical care on-scene and en-route to hospitals, including CPR and pharmaceutical interventions

-Conducted administrative duties, including answering phones, transcribing patient requests, scheduling appointments, and maintaining records-Managed patient intake, recorded vital signs, and provided patient education on medications, treatments, and diet