Natalie Korz Email & Phone Number

Burnaby, British Columbia, Canada

As the Technical Writer, it is my responsibility to:Documentation Compliance and Standards-Follow the documentation standards guide regarding style, grammar, comprehension level, and structural consistency of Binary Stream product documentation.-Write and amend product documentation and D&PS web content to ensure compliance with Binary Stream standards, add optimum value to users, and uphold our professional reputation.-Assist the Technical Writer (Level 2) with creating and… Show more As the Technical Writer, it is my responsibility to:Documentation Compliance and Standards-Follow the documentation standards guide regarding style, grammar, comprehension level, and structural consistency of Binary Stream product documentation.-Write and amend product documentation and D&PS web content to ensure compliance with Binary Stream standards, add optimum value to users, and uphold our professional reputation.-Assist the Technical Writer (Level 2) with creating and refining training and related materials for Professional Services.Process and Tool Management-Collaboratively maintain efficient processes and tools for generating user-facing documentation and managing change.-Always seek ways to improve the cost-benefit of our documentation and online help content.Communication and Quality Improvement-Participate in initiatives to improve written communication skills across the team.-Assist with periodic audits of product-specific documentation and user interface, and report on communications quality.Performance Reporting and Product Understanding-Report on relevant KPIs for managing the effectiveness and continuous improvement of user-facing product documentation.-Monitor and improve the processes by which documentation is developed.-Develop and maintain an effective understanding of Binary Stream products. Show less

Abbotsford, British Columbia, Canada

-Worked with subject matter experts to create, illustrate, edit and maintain print and online product user guides, software release documents, online help, web copy and other end-user documentation for an extensive product range-Worked with the Development Department to communicate software deficiencies, act as a user advocate for improved software design, and recommend wording for end-user-facing messages and UI elements-Managed versioning and distribution of a large collection of… Show more -Worked with subject matter experts to create, illustrate, edit and maintain print and online product user guides, software release documents, online help, web copy and other end-user documentation for an extensive product range-Worked with the Development Department to communicate software deficiencies, act as a user advocate for improved software design, and recommend wording for end-user-facing messages and UI elements-Managed versioning and distribution of a large collection of internal and external documentation-Edited and published content in the customer-facing sections of the wiki, and administered the wiki workflow review and add-ons as required-Wrote, edited, and published customer-facing technical resources, such as white papers, product and service support forms, support advisories, and blog posts Show less

Vancouver, British Columbia, Canada

- Develop hyper-critical sales enablement content to accelerate and help move mid-funnel deals- Support senior sales and account managers on developing nurturing content for key accounts- Create sales content such as case studies, whitepapers, ebooks, and product demo decks- Leveraging the company's technology to produce platform demos- Competitive intelligence briefs and battle cards

Vancouver, British Columbia, Canada

As the Marketing Manager at MetaOptima, it was my responsibility to:- Oversee the research and execution of marketing projects to achieve maximum commercial impact- Pivot marketing strategy to the evolving needs of the company during COVID-19- Establish and monitor campaigns’ key performance indicators

Vancouver, British Columbia, Canada

As MetaOptima's Marketing Lead, it was my responsibility to oversee the marketing infrastructure and content development to ensure that we continued to produce best-in-class results.- Coordinated a team of three in all marketing tasks from research to implementation- Implemented internal project workflow (project management software, task definition, prioritization, and reporting)- Distributed tasks among team while communicating goals

Vancouver, British Columbia, Canada

- Developed the company’s online academy (e.g. quizzes, video scripts, and landing pages)- Implemented an email workflow that identified the customer’s pain points for a simplified onboarding journey- Researched SaaS-based healthcare product industry trends to align with customer needs

Vancouver, Canada Area

During my time as the Digital Content Creator/Coordinator at MetaOptima Technology Inc. my duties included:- Created written materials (e.g. blogs, proposals, brochures, website, emails, presentations, press releases, and newsletters)- Assisted in the research, coordination and execution of marketing and customer success campaigns for target audiences- Represented the company and its products at trade shows and conventions

During my third year at Capilano University, I worked as a voting member of the External Relations Committee. My duties were to:• Attend student body meetings• Offer input on how the committee can best use its power to reflect the needs of the student body• Assist in the development and execution of campaigns relating to student life and external relations

1090 W Pender St #420, Vancouver

At WEX Pharmaceuticals, my primary expectations were to:• Draft internal media releases• Update the company’s bio with recent accomplishments• Help schedule meetings with constituentsFrom September 24th- October 1st, members of the company attended the International Association for the Study of Pain in Yokohama, Japan. Leading up to this trip, my responsibilities were to:• Compose and respond to emails for potential business partners• Maintain a Microsoft Excel… Show more At WEX Pharmaceuticals, my primary expectations were to:• Draft internal media releases• Update the company’s bio with recent accomplishments• Help schedule meetings with constituentsFrom September 24th- October 1st, members of the company attended the International Association for the Study of Pain in Yokohama, Japan. Leading up to this trip, my responsibilities were to:• Compose and respond to emails for potential business partners• Maintain a Microsoft Excel tracking sheet of constituent communications• Develop a transit plan for Japan Show less

2901 E Hastings St, Vancouver, Bc V5K 5J1

• Responsible for the V.I.P. lounge• Check-in guests• Send/receive phone calls• Manage an online database of guests