Natalie Robles Email & Phone Number

Mountain View, California, United States

- Project-managed technical content initiatives by utilizing Jira to discern work priorities and work cross-functionally- Designed and maintained 75+ visually appealing internal and external training materials, presentations, and E-Learning content that followed brand guidelines which enhanced the learning experience for employees- Created and managed the production of three companywide quarterly newsletters by gathering relevant information about employee spotlights, product security, and resource management from international teams - Conducted research on trends, interviewed subject matter experts, and implemented innovative approaches to enhance training effectiveness on Degreed and Lessonly training platforms

New York City Metropolitan Area

- Independently organized 25 in-person events where 10,000+ skincare products were distributed to build awareness across multiple touchpoints and generate demand in the Los Angeles community- Was recognized as the “Ambassador of the Month” for exceeding the KPI goal of product education and brand awareness- Monitored, tracked, and reported engagement metrics to measure the efficacy of social media content - Supported the Hero team by submitting deliverables in a timely manner and providing feedback to the Influencer Marketing Manager about event progress - Created, scheduled, and posted compelling Instagram reels to promote Hero’s products and engage with followers

Los Angeles, California, United States

- Organized and facilitated over 30 weekly meetings with LMU Alumni and outside speakers from Adobe, LA Rams, Sony, J&J, Buzzfeed, etcetera to share career advice, internship opportunities and network connections for Marketing Society’s 200+ members- Ensured students received credit for attending weekly LMU Marketing Society meetings by compiling a list of information to get the events approved which enabled QR codes to be created and events posted on the LMU College of Business Administration app- Conducted Instagram outreach to increase followers and engagement by posting internships, campus brand ambassador opportunities and other industry events- Designed a website to provide students resources to watch past recorded meetings and access a job board to gain knowledge outside of a classroom setting to grow their professional career

Los Angeles, California, United States

- Managed 96 first year students in their Orientation classes about anti-racism, sexual interpersonal misconduct, and wellness to support their transition into a college environment- Graded assignments and sent weekly individualized emails to students who needed extra support to ensure they do not obtain a registration hold- Utilized email, in class, and office hour communication to assist students in earning a 100% completion in the course

Los Angeles, California, United States

- Administered preparation, logistics, and security measures for virtual orientation - Facilitated discussions for the four O’Group meetings to increase engagement for the virtual school semester- Collaborated with my co-leader to plan virtual new student activities and meetings to increase group participation - Conveyed university messaging amidst changes to normal policies and procedures

- Concept and produce weekly videos to support organic and paid social initiatives, adhering to brand and content guidelines - Created 35+ relevant TikToks about college, student life, and internships for target audiences and CRM campaigns - Research current trends to help drive strategic decision-making and increase channel engagement- Work closely with the Organic Social Media Content Managers to brainstorm a content strategy that maintains and evolves brand voice

- Researched and organized the 2022 social media calendar with national days or weeks of appreciationin order to coordinate episode promotions- Monitored and promptly responded to daily emails from customers about refunds, collaborations, ormembership orders, to ensure the customer’s individual needs were being satisfied using the brand voice- Conducted research on social media trends, science news, and historical figures to provide content ideas for the Earthlings podcast, Who When Wow podcast, and Wow In the World podcast- Designed social posts for Instagram and a 2021 recap video to highlight children’s creations and knowledge

Los Altos, California, United States

- Completed store-to-store transfers, located requests, and accurately conducted price adjustments in afast-paced environment-Independently executed call-in campaigns with over 4,000+ cold calls to develop new client relationships- Met and/or exceeded store’s daily sales and KPI Goals by upselling clothing and accessories- Developed brand awareness by implementing QR codes to the online storefront, sending email campaigns, and creating marketing promotion cards in partnership with neighboring businesses- Created, scheduled, and posted compelling Instagram reels to promote Chico’s brand and engage followers

- Assisted with social media community management through creating 5 lists for the app platform- Filmed and edited video content for TikTok resulting in a video reaching over 14,000 views- Assisted in the 10,000 new downloads from TikTok content- Uploaded over 33 quality weekly Bay Area based “hidden gems” in accordance with the company’s brand guidelines for photos and videos

Los Angeles, California, United States

- Streamlined a shared "Contact and Resources" Google Sheet which resulted in networking amongst students each meeting and email list conversions- Coordinated with my team to execute speaker Q&A’s and a Marketing Pathway panel which connected students to marketing professionals at Tik Tok, Mattel, and Hulu- Utilized instagram story features to promote meetings and obtain emails- Responded to messages and comments on the Marketing Society Instagram to clarify virtual meetings

Los Angeles, California, United States

- Administered preparation, logistics, and security measures for virtual orientation - Facilitated discussions for the four O’Group meetings to increase engagement for the virtual school semester- Collaborated with my co-leader to plan virtual new student activities and meetings to increase group participation - Conveyed university messaging amidst changes to normal policies and procedures

Los Angeles, California, United States

- Submitted clear and concise notes to the Disabled Student Service Portal every week- Attended all in person and virtual classes in order to take quality notes- Reorganized notes to accommodate to various note taking formats for each course

Bachelor Of Business Administration - Bba, Marketing, Cum Laude

Activities and Societies: Marketing Society, Isang Bansa, Creare Service Organization

Strategy & Management Pathway

Activities and Societies: Effie Collegiate Brand Challenge 2023 First Place WinnerThe M-School is a transformative two-year creative.

Minor, Women'S & Gender Studies

Activities and Societies: Women's and Gender Studies engages students in a critical understanding of the complex ways gender shapes.

Education record

The Roundtrip Collective is the first-ever community for travel-obsessed students and young professionals. Members learn how to turn their.

Education record

Activities and Societies: National Honors Society, California Scholarship Federation, Foreign Language Honor Society, Swim Team, Yearbook.