Natalie La Delfa Email & Phone Number

Whitby, On, Ca

Quality Improvement, Risk And Ipac

Yarmouth, Nova Scotia

Responsible for providing comprehensive administrative support to the Director by effectively coordinating day-to-day operations of the Director’s office. Provided additional support to various committees, working groups and acted as a liaison across the organization. • Scheduled and prioritized the Director’s calendar. Initiated a wide variety of meetings and events, prepared accompanying documentation, prepared and circulated minutes, and organized all meeting logistics.• Provided project support to multiple mangers by tracking and coordinating various projects within the portfolio. Developed and maintained electronic follow-up, tracking and ensured requests and inquiries were handled.• Assisted hiring committees by shortlisting, preparing and scheduling interviews and updated onboarding process to ensure continuity and alignment throughout the province.• Oversaw purchasing and procurement of office equipment for 8 new hires.• Responsible for preparing, editing and proofreading various documents and invoices submitted for the Director’s approval.• Redesigned departmental Intranet and SharePoint sites by increasing user-friendly navigation.• Spearheaded and created mandatory Colour Code E-Learning course for all Nova Scotia Health employees by using Articulate.

Mississauga, Ontario

Oversee daily administrative duties, delegating to teams compiled of 15 to 30 members to complete necessary tasks and projects. Ensure completeness of invoice and payroll for company departments and act as department liaison.- Leverage exemplary interpersonal skills in liaising with nursing units, patients, and clinical dieticians in providing superior nutritional care.- Employ outstanding customer service ability in carrying out assigned tasks within a fast-paced healthcare and hospitality environment.- Some Diet clerking shifts.

- Open and maintain the library at Modul University by ensuring that print and electronic resources are available. - Cataloguing books, journal articles and other relevant research materials for the university. Maintain accurate records of all collections.- Assist students, professors and faculty members with relevant research.- Maintain order within the library by providing a comfortable quiet environmental for staff and students.- Responsible for some administrative tasks for the university such as answering phone calls; responsible for incoming and outgoing mail.

Mississauga, Ontario

- Prepares and portions cold foods according to prescribed recipe and production schedules.- Prepares, assembles, delivers and picks up patient meal carts, trays, nourishments and bulk supplies.

- Accurately collect stream discharge measurements and water level readings in the field. Assisted with collection of well water samples throughout the region.- Assisted project managers with a various projects that includes: analyzing Source Water Protection (SWP) policies, carry out research and provide information to the public on SWP; assisted in multiple municipal water infrastructure development projects and Class EA projects which consisted of reviewing development applications, aid in budget inquiries and entry as well as communicating with external consultants.- Carry out duties such as invoicing, transcribing meeting minutes, and assisting in the write-up of Ministry of the Environment compliance reports.- Perform data manipulation in Excel to analyze field data, produce a usage analysis on the bulk water stations throughout the region.- Participated in public education and outreach events such as the Halton Children’s Water Festival.

- Assisted with the write up of McMaster’s first Climate Action Plan (CAP), which outlines McMaster’s commitment to addressing climate change and provides an overview of reduction targets and proposed initiatives. This is available online at the Office of Sustainability website: - http://www.mcmaster.ca/sustainability/documents/Climate_Action_Plan_Dec_2010.pdf- Drew from and expanded on the Association for the Advancement of Sustainability in Higher Education (AASHE) guidelines for Climate Action Planning in the write-up of McMaster’s CAP.- Carried out research on previous Climate Action Plans from a variety of universities, cities and provinces to further aid in the development and organization of the report.

Hamilton, Ontario

- Manage labour costs according to daily volumes, without sacrificing guest and employee satisfaction.- Ensure food safety throughout shift by monitoring product and compliance to standard operation procedures. - Oversee supervision of up to 14 employees and operation of restaurant.- Create shift plans and follow through to implementation to optimize employee productivity and completion of tasks for next shift manager.- Accountable to ensure the management of cash in tills through determining the allocation of money and balancing of the stores cash.

Master Of Science (M.Sc.) Sustainable Development, Management And Policy, Sustainability Studies

Bachelor Of Arts (Ba) Geography And Environmental Studies Honours, Environmental Studies