Natalie Mercuri Email & Phone Number

Natalie Mercuri is a Recruiting Operations Program Manager at Plaid. She possess expertise in leadership, public speaking, editing, nonprofits, research and 43 more skills. She is proficient in Spanish. Colleagues describe her as "While working with Natalie on a learning and development project, I saw first-hand how the combination of her organization, knowledge of training processes, and user-centered approach led our team to create an amazing training program. Natalie immersed herself in the subject matter and created an extensive learning and development plan to keep our team on track in a record amount of time. Her dedication to investing in people shines through her work as much as her motivating and uplifting personality. Leadership and interpersonal skills are two areas where Natalie really stands out. Her positivity and passion for her work are contagious. It is impossible to not be inspired when working with her! She is a rare mix of genuine and empathetic while also productive and solution focused. Natalie is an innovative problem solver and with superhuman efficiency. I am hesitant to use the word "multi-tasker" because her output goes so far beyond accomplishing multiple tasks in a short period of time. She truly takes process development and project management to a new level. I feel lucky to have been able to work with Natalie and I can say with 100% certainty that she would be a strong leader and an asset to any organization or team, and she would exponentially exceed expectations.", "Natalie is an absolute gem! A rare combination of strong emotional intelligence balanced by a solution-oriented mindset, she has excellent leadership skills rooted in empathy, compassion, and fairness. She views leading people as an honor and a privilege and I was lucky to have her as my manager and coach.", and "Natalie is a one-woman rocket ship! I had the privilege of managing Natalie on Clever’s customer support team for almost two years and was awed by her trajectory over that time. No challenge was too big to take on. She scaled our steep product/technical learning curve and took on complex projects like migrating hundreds of school districts to a new integration method. A common thread through Natalie’s impact at Clever has been learning and development. After mastering Clever’s technology herself, she built and executed our new hire training program. She rolled out new knowledge management and LMS software, owning both internal implementation and those vendor relationships. Over the last year, Natalie launched the company’s first QA program, leveling up our support quality and KPIs. On a personal note, I truly love working with Natalie. Genuine personal relationships with colleagues and customers come naturally to her — put Natalie on the phone with a frustrated user and she’ll have them gushing about how she turned around the situation in no time. She is a joy to work beside, brings incredible enthusiasm and lots of laughs, and I would hire her again and again."

Listed skills include Leadership, Public Speaking, Editing, Nonprofits, and 44 others.