Natalie Franklin Email and Phone Number
Natalie Franklin is a Senior Manager, Digital Workspaces at Diversified Foodservice Supply, LLC. Colleagues describe them as "Natalie and I worked together for six years. She has a very detail oriented management style, which makes for very efficient projects. She always delivered on time and as promised for any tasks where she was involved. Her effective leadership allowed an efficient workflow for the Help Desk team. I highly recommend her work as she is very motivated and willing to take on all types of tasks.", "It was my privilege to be able to work with Natalie for 5 years. During that time she helped me numerous times with things like setting up new computers, fixing hardware issues, and installing VPN access. She was always cheerful, friendly, and willing to literally spend hours of her time to help out, despite her extremely heavy workload. I've seen her working late, and responding to emergency problems in the middle of the night and on weekends, but have never heard her complain even once. Natalie is a true professional in every sense of the word.", and "I have worked with Natalie for many years. She is an outstanding instructor in the tech industry. She is not a person that will give you the answer. Rather push you to look for the knowledge yourself first. Making you ask questions to yourself; and if you still need some assistance she will explain what knowledge she has learned. She also has a keen eye for the skills a technician possess and the ability to push the individual to become the best person they can be. Any company would be excited to have her technical knowledge, leadership qualities, and teaching ability within their firm."
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Senior Manager, Digital WorkspacesDiversified Foodservice Supply, LlcChesapeake, Va, Us
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Director Of Information TechnologyCarid Apr 2024 - PresentCranbury , New Jersey, Us -
Senior It Operations Manager At Carparts.ComCarparts.Com Sep 2021 - Apr 2024Torrance, California, Us -
It ManagerCarparts.Com Dec 2020 - Sep 2021Torrance, California, Us
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Help Desk ManagerMap Communications Jun 2019 - Dec 2020Chesapeake, Virginia, Us -
Windows Systems AdministratorMap Communications Feb 2011 - Jun 2019Chesapeake, Virginia, UsSetup, configure, maintain, and troubleshoot software and hardware issues in a Call Center with Windows XP, Windows 7, and Windows 10 machines and Avaya phone systemsMaintain a Server 2003/2008/2012 Active Directory environment over 26 sites for 1000+ usersMaintain SEPM serversConfigure and troubleshoot at home call center agents and sales agents over a Cisco VPN network using a SQL script with Avaya 2050 ip phonesUse, maintain, and administer the Jira ticketing systemManipulate and modify Database with Sql+Configure and troubleshoot telephony system with Avaya PBX and Avaya Business ElementsAdminister and configure users and telephony with Avaya Contact CenterAdminister and configure Engage to enable recording for our call centerPerform system backup recovery using Bacula and VeritasCreate and maintain network shares with Server 2008/2012 Set up and maintain call centers to include running CAT5Setup and manage a Windows Server 2003/2008/2012 virtual WDS server with VShpere along with creating several different WDS builds for different HALs and environmentsCreated WDS builds for migration from XP to Windows 7Completed system upgrade from XP to Windows 7
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Contract Web And Graphic DesignerCrackerjack Web Design Feb 2010 - Feb 2011Create and Troubleshoot websites using XHTML and CSSCreate and design marketing graphics with Photoshop CS5
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Network MonitorMilvets Systems Technology, Inc. Apr 2004 - Jan 2005Orlando, Fl, Us -
Small Computer Systems SpecialistUnited States Marine Corps Mar 2000 - Feb 2004Washington, Dc, Us• Installed and supported WINS, DHCP, IIS and DNS servers• Supervised and led a team which administered, configured, and maintained both unclassified and classified data networks which directly supported 500+ end users• Configured and maintained 20 simultaneous WAN connections to remote sites, providing over 18,000 users with real world Internet connectivity in extremely remote locations• Corrected failures in data and voice networks effectively and quickly• Provided mentorship and technical training for Help Desk and network administrator staff• Designed network topology/architecture to meet customer needs, deployed fiber optic backbone for the LAN and configured network devices such as servers, routers, switches• Planned and purchased all computer and network related equipment and supplies need to support the network. Kept track of all equipment and its repairs using a Microsoft Access Database. • Established and maintained database using Microsoft Access to track status of trouble calls from 1000 users decreasing customer downtime• During Operation Iraqi Freedom, planned and installed a new user configuration using over 4000 meters of CAT5, prepared and troubleshot over 200 workstations on two separate networks• Configured and troubleshot up to 14 Layer 2 switches • Lead a team that was responsible for troubleshooting and maintaining 24 links and over 2500 users.• Setup, configure, and maintenance of Microsoft Exchange Server as well as the setup of users on the domain through static IP addresses. • Provided reliable video teleconference services in a tactical environment• Oversaw the assembly and disassembly of the data network over 20 times in a 2-month period in a tactical environment
Frequently Asked Questions about Natalie Franklin
What company does Natalie Franklin work for?
Natalie Franklin works for Diversified Foodservice Supply, Llc
What is Natalie Franklin's role at the current company?
Natalie Franklin's current role is Senior Manager, Digital Workspaces.
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