- Primary point of contact with hundreds of customers daily, ensuring orders were filled correctly and efficiently; including answering questions in a knowledgeable and friendly manner in a fast-paced environment- Contribute to a positive team experience by communicating with partners frequently, coaching partners, and sharing ideas for improvement on processes with managers and team members

-Deploy engagement and management strategies to maintain a high-paced environment while catering to individual learners needs- Collaborate with colleagues to develop efficient, inclusive, and engaging material while adapting plans quickly to accommodate different individual needs- Expert use of Google Suite applications including G-mail, Slides, Sheets, and Drive to develop aesthetic presentation materials, file and store materials, and communicate in a hybrid format with a diverse audience

-Implemented curriculum and provided care to a diverse group of youth of up to 30 at any given time- Utilized multitasking skills to keep students engaged throughout curriculum and transition periods

- Mentored and ensured the safety of up to 50 young adults; fostered a positive community, individuality, and belonging by celebrating diversity and unique ideas from each person in my care- Created and implemented monthly informational updates and meetingsaccommodating many different schedules to meet with groups at once