- Leverage strong interpersonal and conflict resolution skills to manage diverse customer interactions, resulting in the ability to handle sensitive employee relations and promote a positive workplace environment- Accurately manage multiple tasks in a fast-paced setting, while consistently delivering exceptional customer service- Facilitate communication between departments, resolving issues in a timely manner and maintaining a calm, professional demeanor in high-pressure situations

- Serve as the initial professional point of contact for internal and external customers- Establish and manage a comprehensive filing system for the administrative office and the facility, ensuring easy access to information when required- Support the HR director by executing assigned duties such as scheduling resident transportation, coordinating inter-departmental communication on resident appointments, and promptly completing background checks

- Build and maintain relationships with local partners to host events- Partner with campus organizations to create impactful programming - Develop outreach & invitation strategies for events- Authentically incorporate Bumble Safety initiatives/ Values into events

- Coordinated and maintained inventory records, keeping track of essential bar supplies- Placed orders for restocking and monitored costs related to inventory- Participated in interview processes, including sitting in on interviews and assisting in candidate evaluations- Efficiently assisted in the training and onboarding, to ensure a smooth integration process for new team members- Maintained accurate employee records, diligently updating contact details, attendance records, and HR documentation- Updated social media profiles with event information and promotions

In this role, I combined my passion for supporting individuals' career journeys with my strong organizational and communication skills to drive positive outcomes for both job seekers and employers. I leveraged data-driven insights to deliver personalized services, fostering meaningful connections between clients and employers while ensuring compliance with relevant regulations and guidelines.- Matched work-authorized refugees and immigrants with employment opportunities based on their skill sets and interests, facilitating their successful integration into the workforce- Developed and maintained a strong network of prospective employers, actively engaging with them to understand their hiring needs, recording logistical information, and fostering long-term partnerships- Conducted comprehensive assessments to identify clients’ social needs and employment barriers by gathering and analyzing data from interviews and records- Captured client interactions in detailed case notes, and reported for cohesive team communication- Managed a caseload of 10 to 20 individuals, utilizing bilingual proficiency in Arabic and working with interpreters as needed

- Ensured the safety and security of guests attending various events by effectively implementing access control measures, verifying proper credentials, and maintaining a safe environment- Provided exceptional customer service, addressing guest inquiries, concerns, and complaints with professionalismand efficiency to ensure a positive event experience- Collaborated closely with supervisors and team members to promptly report and respond to emergencies,demonstrating quick thinking and adherence to established safety protocols

- Demonstrated strong leadership skills by overseeing daily operations, ensuring smooth workflow, and maintaining high levels of customer satisfaction- Delegated tasks to team members, optimizing efficiency and productivity while maintaining a positive work environment- Provided comprehensive training and mentorship to new employees, fostering their professional growth and ensuring adherence to company standards- Ensured quality control by meticulously inspecting finished goods to guarantee accuracy in order fulfillment and customer expectations