Natalie Munir Email & Phone Number

Thatcham, Gb

The PMO team sits within the Change Profession in Technology & Change. The profession was set up to provide centralised teams of expertise in Change Management, Programme & Project Management and PMO (Programme Management Office). Together, we’re responsible for delivering and landing projects across the John Lewis Partnership; including everything from opening new fulfilment centres to the development of new IT systems and major organisational changes - all with the aim of ensuring the continuing success and vibrancy of the Partnership through an unparalleled customer experience. Within the PMO team, my role sits within the Change Delivery Office (CDO). The CDO provides services across the entire Portfolio of change; its main purposes include tracking and reporting the performance of initiatives; carrying out analysis of delivery to provide insight and highlight issues and risks to aid decision making and to manage the Portfolio and Project Management tool, Planview. The CDO works in close collaboration with the rest of the Change Profession as well as the Portfolio team and the Transformation team.

Bracknell, London

During this time, the Technology & Change Planning & Performance Hub was split into 5 towers; Cost Optimisation, Resource Optimisation & Development, Risk & Compliance, Governance and Vendor Management. The Hub delivers critical services such as performance, risk and financial reporting; data analysis; management of time recording processes and activities; operation of Joiner, Mover and Extension processes for all of Technology and Change; risk management and definition of mitigation controls; operation of spend request processes (i.e. Contracts, Purchase Orders and Change Requests), management of cost savings initiatives, etc., which in turn ensures that the Technology and Change function runs efficiently. This role provided me with invaluable insight particularly into IT Project Management, Project life cycle and project resourcing due to the involvement I had with Project reports as well as my interactions with Project and Programme Managers and Resource Management. As part of my role, I interacted with a number of other departments including IT Resource Management, IT Service Desk, PPM Clarity team, Programme Management, IT Delivery Practices, Facilities, Sourcing & Supplier Management, Resourcing and Personnel as well as my customers, stakeholders and suppliers.

London, United Kingdom

Functioning as a Project Management Office (PMO) as well as a centralised function for aiding Resource Management and Financial tracking, the team and I provided analytical and administrative support to the John Lewis IT Delivery practices; Project Management, Business Analysis, Testing & Environments and Technical Design & Development as well as Architecture. Working closely with portfolio, supplier, resource management and business planning teams, my role included regular and ad-hoc analysis and reporting, project and portfolio support and supplier management support.

Bracknell

Specialist IT Recruiter – joined the newly formed Resourcing Service Centre (RSC) and took responsibility for permanent recruitment solely for IT, across all 3 divisions within the John Lewis Partnership (John Lewis, Waitrose and Partnership Services) specialising in recruiting for Technical Development and IT Architecture. My responsibilities covered sourcing, assessment and selection, campaign management, relationship management, 3rd party management and process improvement.The John Lewis Partnership is unique. It’s like no other place you have worked before, or will ever work again. Just one of the reasons for this is that we put the happiness of our people – our Partners – at the heart of everything we do. Join us and we’ll ensure your job is not only fulfilling and rewarding but suited to the way you work best as an individual.We’re also different because our Partners are active co-owners in the business, which means they share in the profits and have a real say in determining its future. What’s more, we take genuine pride in treating each other with respect and honesty – an ethos that is reflected in the outstanding level of service we deliver to our customers, each and every day.For more information about becoming a Partner within the John Lewis Partnership, please visit https://www.jlpjobs.com/how-to-apply/

Reading, United Kingdom

My responsibilities included; Vacancy management – delivered the end to end recruitment process to successfully fill a range of vacancies for clients ranging from SMEs to large Blue Chip organisations, utilising specialist job boards and social media to source the best candidates.Candidate management – built up a strong candidate pool (through resourcing, referrals and recommendations) and maintained strong relationships with these individuals to find them the right opportunity, helping them to prepare for interview and provided feedback through the process.

Reading, United Kingdom

My responsibilities included; Vacancy management – delivered the end to end recruitment processCandidate management - sourced and managed relevant candidates to fill a range of roles

Education record

Bachelor Of Arts - Ba, Business Management