Natalie Ng Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Idea Science are customer experience specialists. We blend strategy, technology and quality to optimise business. Our team develops end-to-end CX solutions, from inception to implementation and beyond. We deliver industry leading CRM, Marketing Automation and Test Engineering solutions, underpinned by technology providers.

Melbourne, Victoria, Australia

Part of the regional leadership group responsible for defining and shaping the Asia Pacific region go-to-market and expansion strategy, including lead acquisition, retention initiatives and branding efforts.

Melbourne, Victoria, Australia

Responsible for developing the marketing strategy and executing go-to-market plans, to increase market share, lead generation and brand awareness across Asia Pacific including Australia, New Zealand, Malaysia, Singapore, Hong Kong, Taiwan, China, Philippines and Korea. Contract role.

Melbourne, Australia

Responsible for managing the group’s marketing plan and strategy across Melbourne and Sydney, alongside delivering the brand refresh project which includes new brand positioning, new website development, e-commerce websites, restructure of digital strategy, social media rebranding, development of CRM system and development of sales collateral suite

Melbourne, Australia

Managed and supported the business across its marketing technology and automation tools, including Marketo and Salesforce, with the goal of improving sales efficiencies and driving revenue. Additionally, creating marketing content and campaigns for global brand awareness and supporting regional marketing teams.

Melbourne, Australia

Managing all internal and external B2B and B2C marketing campaigns and activations for 6 different regions, Australia, New Zealand, Malaysia, Hong Kong, Singapore and South Africa, to increase sales revenue and business partnerships. Some of my responsibilities include content production, PR management, internal and external communications, budget management, social media, event management and lead generation.

Melbourne, Australia

I manage the BMW Melbourne dealership’s CRM systems and Digital Marketing strategy, across three brands, BMW, MINI and Motorcycles; including digital media and search engine marketing, website maintenance, social media and customer database management systems to improve sales across the business.

Melbourne, Australia

I played an integrated key role in the Aftersales department’s Business Development team, leading and contributing to projects to improve yearly parts sales and customer service satisfaction across BMW and MINI products.