Natalie Orr Email & Phone Number

Portland, Oregon, United States

Connected with subscribers, providers, agents/brokers, attorneys, group administrators, other member representatives, internal staff and the general public on behalf of Regence, Bridgespan, and Asuris health insurance companies through a variety of media (verbal, written and online) responding to inquiries regarding benefits, claim payments and denials, eligibility, and decisions. Completed a 7-week training course and received high performance reviews. Maintained records of constantly evolving information regarding benefits, handled a high volume of calls daily, with follow-through and documentation. Generated written correspondence and processed document requests. Worked closely with members to provide the highest quality of care and concern to resolve their issues.

Astoria, Oregon, United States

I opened the office in the morning and verified insurance for the day and week for all appointments. I arranged translation services for patients and checked patients in and out for their appointments. I was praised for my politeness, accurate notation and for recognizing minute details and addressing concerns, consistently routing issues to correct departments. I focused on improving processes and performance in the areas I worked in -- Data Entry, Customer Service, Phone Etiquette, Appointment Scheduling.

Warrenton, Oregon, United States

I helped members box their items, locate things in the store, cashed out transactions and completed opening and closing duties in the store. I pushed carts, worked in the food court, the clothing department, the pharmacy, and the gas station. I received glowing performance reviews in the years I worked there.

Portland, Oregon Area

Maintained produce department to ensure quality and freshness and cooperate with other departments to keep sufficient stock levels and correct pricing. Trained and supervised new produce employees to focus on core product knowledge, quality customer services and complex business systems.

Seaside, Or

As a Housekeeper, I changed and cleaned bed linens, I operated cleaning equipment - vacuum cleaner, carpet cleaner, industrial washer/dryer. I performed domestic and cleaning duties - I cleaned restrooms and emptied trash, I provided customer service, I swept and mopped floors and used basic mathematics.