Natalie Smith Email & Phone Number

London

At Banijay, I led engaging global internal communication campaigns centred around People & Culture and Environmental, Social, and Governance (ESG) initiatives, ensuring messaging was consistent with company values across all territories. I managed local and global events such as CSR days, conferences, and virtual panels, boosting employee engagement and cross-functional collaboration. As a primary liaison for communications teams globally, I ensured smooth coordination of communication strategies. I also supported global Employee Resource Groups (ERGs), driving awareness and participation in Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives. My data-driven approach enhanced campaign effectiveness, while I also strengthened the company’s reputation by securing high-profile media opportunities and crafting press releases and executive briefs. Additionally, I mentored the Group Communications Executive, ensuring high-quality content creation and social media strategy execution. Key achievements include developing a global mentoring program for the women’s network, securing high-profile industry participation, and streamlining press material translations.

London, England, United Kingdom

At X4 Group, I developed and executed the company’s first global internal communications strategy, ensuring alignment with objectives, branding, and cultural sensitivity across territories. I partnered with C-suite executives, HR, and marketing to lead internal campaigns, such as town-halls, newsletters, and transformation projects, which improved information flow and employee engagement, especially during periods of change. By leveraging data-driven insights, I optimised communication strategies that increased employee satisfaction and retention. I also spearheaded the global DEIB strategy, introduced key policies, and led CSR initiatives while mentoring the DEIB Officer and Events Coordinator. Notable achievements include launching an internal newsletter with an 80-100% open rate, creating the company’s first global mentoring program with 74% leadership participation, and doubling the Employee Net Promoter Score (ENPS) within two years.

London, United Kingdom

As Talent Acquisition Manager at X4 Group, I led on the development and execution of a robust talent acquisition strategy, optimising recruitment, onboarding, and retention for international teams. I consistently achieved 90-100% of quarterly hiring targets, ensuring growth objectives were met. A key focus was driving diversity in hiring, resulting in an increase in female representation from 25% to 52% through an unbiased recruitment process. I also delivered monthly talent management reports to the board, providing data-driven insights that informed strategic decisions. Additionally, I implemented a wellbeing strategy that enhanced staff engagement and support across all levels of the organisation.

Bachelor'S Degree, English Literature And Theatre Studies/Drama

The Power Of Storytelling

National Professional Qualification For Middle Leadership

Post Graduate Certificate, Education