Manages global business disability claims

Manages short term disability and leave of absence cases on national accounts.

Create bite-sized desserts and Organic fruit sweet teas.Special cakes- Regular, 9"inches, and miniNatural brewed Teas w Organic Cane Sugar and Alternative Plants Based Sweetner(Zero Calories)

Chaos or Crazy- 1st book Pieces of Peace -2nd book- Will be re-release TBA 3rd and 4th book: 3rd in the worksAttended the following events: 2016Dayton Book Expo-4/30- Dayton OHNational Book Club Conference -7/29 - 7/31- Atlanta GANot attending, but advertising: National Black Book Festival -10/27-10/29 Houston TX2017-Chicago Book Festival 7/16/17National Book Club Conference- Atlanta GA -7/28-7/30 National Black Book Festival -TBA Houston TXBooks are available on paperback at www.natalierarnoldsib.net , Amazon.com, and Amazon Kindle, Audible, and iTunesCreator of Podcast: That's Natalie on Podbean 8/2020

Index Conventional, FHA, VA and USDA mortgage loans.Verify borrowers employment through VOEs and WVOEs.Order transcripts for borrowers and co-borrowers.Assist redisclosure desk for CoCs.

Manage 151 Fulltime employees (International, Domestic and Remote) and 60+ contractors within Nestle Development Center during streamline process for Hire to Retire from Mid-January to April 2020. Ended early due to Covid-19• Assisted Nestle Development Center’s management committee (MANCOM), full time employees (FTEs)and contractors with HR policies, projects, and procedures.• Input new job descriptions within Taleo.• Assisted HR Director with employee’s reports and scheduling meetings.• Updated organization chart monthly of new hires/transfer employees to NDC.• Assisted recruiter and hiring managers throughout the entire onboarding process.• Processed /managed onboarding new & transfer employees (FTE & Contractors) confidential information from beginning to end. • Assisted with drafting and editing offer letters before going out to new hires. • Trained all new hire & transfers for the 1st two weeks at Nestlé’s Development Center.• Maintained all FTE’s and Contractors files (paper and electronic).• Processed EAF-Employee Action Form transactions: data changes, new positions, new hires, terminations, Line Manager changes, etc.• Assisted employees and management with questions and concerns on HR benefits, Kronos, payroll, inquires etc. • Utilized SAP HR Master Data for reports, corrections, and inquiries.• Enter I-9’s for new hires and re-verifications.• Work remotely and managed work efficiently due to Covid-19.

Managed 126 Fulltime employees (International, Domestic, and Remote) and 60+ contractors within Nestle Development Center from May to October 2019 for maternity leave coverage.• Assisted Nestle Development Center’s management committee (MANCOM), full time employees (FTEs)and contractors with HR policies, projects, and procedures.• Input job descriptions in Taleo.• Provided monthly updates to Organization chart of new hires/transfer employees to NDC.• Assisted recruiter and hiring managers throughout the entire onboarding process.• Assisted with drafting and editing offer letters before going out to new hires. • Processed / managed onboarding new & transfer employees (FTE & Contractors) confidential information from beginning to end.• Trained all new hire & transfers orientations for the 1st two weeks at Nestlé’s Development Center.• Processed exit interviews for employees that transferred and/or resigned.• Maintained all FTE’s and Contractors files (paper and electronic).• Drafted employees’ merit, equity increase and promotion letters.• Processed EAF-Employee Action Forms: data changes, new positions, new hires, terminations, Line Manager changes, etc.• Assisted employees and management with questions and concerns on HR benefits, Kronos, payroll, inquires etc. • Updated weekly Excel Recruitment Spreadsheet, and other Excel reports when needed (Floating Holidays, Salary Data, etc.)• Entered I-9’s for new hires and re-verifications.

Periodically assist CEO and COO within their different companies: Groovy Candies and Groovy Fishing. Software used: Word & Excel• Created 26 product descriptions for the Groovy Candies chocolate, popcorn and nuts product lines.• Created Excel reports and used formulas for future inventory items sale reports for the Groovy Fishing product line.• Managed files for entire company’s lines: Groovy Candies, Groovy pets and Groovy Fishing.

Assisted rental office (Affordable Living Spaces) with monthly rent collections, service/maintenance, advertising, and tenants’ grievances. Software used: Word, Excel, Publisher, PowerPoint, and Adobe Acrobat.• Managed tenants’ service/ maintenance requests. • Biweekly on call to ensure 99% customer satisfaction.• Collected tenants’ rent monthly and managed collection processes.• Created dashboards in Excel (Service, Financial, Property, Tenants, etc.) for manager’s record.• Maintained Tenants’ and Vendors files for entire business.• Assisted in grievances processes depending on situations. (e.g. Service, Rent, Property issues)• Oversee contractors’ payments and purchasing at different vendors. (Home Depot, Windows, Paint shops, etc.)• Managed office processes: fax, copiers, scanning, Excel and Word documents.• Created advertisements for properties to rent to new tenants in Publisher.

Managed 13 Remote locations (Vehicle and Truck facilities) with Disability processes: FMLA (Continuous & Intermittent), STD and LTD. Acted as a liaison with local human resource managers at each location once employee(s) started disability process. • Managed employees’ files with Third-Party Administrator (Sedgwick) throughout the entire leave of absence process (LOA). • Maintained all necessary documentations for facilities information. • Created MS Excel reports to provide updates on employees’ statuses electronically for accurate and timely inquiries.• Advised employees and management due to changes with leave (STD to LTD and/or Worker’s Comp) via MS Outlook and/or conference calls. • Work remotely and managed work efficiently.

Assisted Supportive Services of Veteran Families (SSVF) program with assisting homeless and rapid rehousing for individual veterans and/or families. Traveled to different organizations: VFWs, American Legions, AMVETS, Churches and other assistance programs to educate or introduce program. The SSVF is a VA granted program that gives financial assistance with rent and/or utilities to keep current and find rental properties for veterans to live. Entered new information in MS Excel for the database.

Assisted HCA (Hospitals Corporation of America) employees (200k+) with health and defined contribution benefits options, such as medical, dental, and vision, as well as life insurances, including basic, supplemental, dependent, and voluntary, to ensure options were presented clearly to employees for selection. Managed STD/LTD, EAP, and other supplement options for employees. Used HR software: PASS (Internal system) • Processed employees’ benefits due to annual enrollment, new/rehire, and qualifying life events (QLEs) over the phone. • Educated HCA employees in making sound financial decisions toward their benefit options. • Provided excellent customer service and 1st call resolution for high customer satisfaction.• Mentored and trained new and internal representatives through presentations and one-on-one introductory meetings, for successful HCA employees’ interactions.• A liaison between HCA employees and Third-Party Administrators (Sedgwick and Providers) in LOA, STD/LTD & COBRA claims. • Assisted with (401(k), investment enrollment, rollovers (direct and indirect) withdrawals and loans for HCA employees for retirement.

*Assisted with store functions, sales, advertisement, financial transactions and customer service.

Assisted with Direct Verizon stores and indirect stores (Walmart, Target, and Best Best) representatives in process new or current customers. Performed multiple processing simultaneously: credit score (US and Canada), customer ID verification, disputes, activations, and backup assistance. Cross training finance team for I Phone launch and new Coos’ representatives in department.

Assisted company with disputing DirecTV and Dish Network contracts for additional payments to company. Worked with manager in processing weekly payroll and performing office administration (filing, AR/AP, MS Word and Excel reports)• Disputed lost contractors’ deals and regained 95% of payment once resolved.• Assisted in processing weekly payroll distribution to satellite offices through mail.

• Collaborated with account executives to secure $1 million+ automotive advertising accounts.• Directly assisted 4 account executives in department. • Conducted detailed editing and proofreading of advertisements while meeting competing deadlines.• Performed data entry and records management• Consistently maintained accuracy of advertisements.

Managed over 60 union workers, three executive managers, four assistant managers, and Prepress general manager with human resource functions at the Atlanta Journal-Constitution.HR Software: Internal Timekeeping program. Daily office task: Fax, printer, copier, and used MS Office: Excel, Word, and PowerPoint.• Maintained management and employees’ records regarding attendance, LOA, sick, & vacation leave. • Entered timesheets into in house HR system daily for weekly payroll.• Assisted Prepress’ employees with beginning stage of FMLA leaves. • Created PowerPoint Presentation and Excel Reports on Prepress employees’ headcount when needed.