Management of three Specialty Care Clinics: Mohs, Dermatology, and Endocrinology-Oversight of budget, staffing, strategy, and day to day operations-40 clinical direct reports

Oversaw Quality Accreditation and Performance Improvement work for a 600,000+ member health plan -Led KPNW NCQA (National Committee for Quality Assurance) Accreditation program -Led Patient Centered Primary Care Home certification program; 17 clinics certified -Guided improvement and consulted on key accreditation and regulatory areas: Access/Network Adequacy, Population Health, Member Experience, Care Quality and Continuity, etc.

Led interregional clinic process improvement initiatives and managed specialty department accreditation efforts -Led an interregional team on the creation of a best practice playbook targeting the reduction of specimen labeling errors in alignment with High Reliability Organization (HRO) models. It was spread across all 8 KP regions-Managed the successful ambulatory accreditation preparations and process for a 50+ FTE Radiation Oncology clinic-Managed the successful… Show more Led interregional clinic process improvement initiatives and managed specialty department accreditation efforts -Led an interregional team on the creation of a best practice playbook targeting the reduction of specimen labeling errors in alignment with High Reliability Organization (HRO) models. It was spread across all 8 KP regions-Managed the successful ambulatory accreditation preparations and process for a 50+ FTE Radiation Oncology clinic-Managed the successful Oregon Health Authority (OHA) Patient Centered Primary Care Home (PCPCH) program certification process for nineteen clinics Show less

Managed regionwide technical implementation and process improvement initiatives -Led a 15+ interdisciplinary project team on the implementation of a new medication record module (EPIC based) in KPNW’s ambulatory clinics. Included changes to clinical workflow and the installation of ~1800 barcode scanners-Created the Biennial KPNW Quality report, an overview of the region’s quality initiatives and key focus areas, which was presented to the KP Board of Directors by Senior… Show more Managed regionwide technical implementation and process improvement initiatives -Led a 15+ interdisciplinary project team on the implementation of a new medication record module (EPIC based) in KPNW’s ambulatory clinics. Included changes to clinical workflow and the installation of ~1800 barcode scanners-Created the Biennial KPNW Quality report, an overview of the region’s quality initiatives and key focus areas, which was presented to the KP Board of Directors by Senior leaders-Worked on the creation of the 2018 Operating Plan and developed the Operating Plan Kickoff event -Managed initiatives for the reduction of unnecessary ED utilization, including an optimized cardiac pain pathway Show less

Led project management and implementation efforts for new Respiratory Institute (pulmonary and critical care) initiatives-Implemented a distance health/telemedicine program which increased access to care and decreased risk of infection for cystic fibrosis patients-Developed Asthma shared medical appointments, both on site and in the community, to increase access to care and provide group support for patients-Created a metric dashboard for the bronchoscopy suite to assist… Show more Led project management and implementation efforts for new Respiratory Institute (pulmonary and critical care) initiatives-Implemented a distance health/telemedicine program which increased access to care and decreased risk of infection for cystic fibrosis patients-Developed Asthma shared medical appointments, both on site and in the community, to increase access to care and provide group support for patients-Created a metric dashboard for the bronchoscopy suite to assist in strategic decision making and improve operational efficiency-Quantified a need for supplemental housing for Medical ICU families and investigated the financial feasibility of various options Show less

Participated in scientific investigation with the ultimate goal of identifying gene therapies for copper deficiency diseases

Wrote articles on Environment, Science, Technology, and Health (ESTH) issues (anti-microbial resistance, renewable energy, disease transmission vectors, etc.) that were distributed among regional US embassies and private sector organizations