Natalie Rich Email & Phone Number

Florida, United States

• Manage "white glove" premium service team members - and the service provided to Beasley's Key Account clients spending $10,000+ per month
• Mange Key Account Pre-Sale Needs - including: Strategy & Brainstorm sessions, facilitating custom proposal needs and data support
• Primary POC along with CSM during onboarding of Key Account clients
• Oversee campaign fulfillment and execution
• Generate custom reporting data working with internal teams and vendor partners
• Present reporting and data feedback to clients

Tampa, Florida, United States

• Hire and oversee the Digital Client Services team to propel business operations and boost service level delivery.
• Manage senior accounts (upwards of $3 million/year in revenue) as well as senior account managers and all campaign projects from onboarding to official campaign launch, to end of campaign, as well as campaign renewal.
• Identify and implement improvements to enhance client relationships and marketing strategies.
• Develop monthly and quarterly reports outlining client performance by tracking KPIs, campaign optimizations, and recommendations.
• Establish expectations for deliverables and overee adherence to client contract requirements.
• Deliver high level of service to clients in an effort to build upon relationships for future.

Tampa, Florida, United States

North Palm Beach

• Bottom Line Marketing Blog Manager - Manage, lead and write blogs for SEO/Blog Initiative
• Built, implemented and updated effective SEM campaigns and SEO content writing strategies for agency clients
• Maintained continuous checks on Google AdWords (SEM) and Google Analytics metrics
• Optimized and enhanced campaigns based on current industry trends, events, and promotions
• Performed in-depth competitor reviews to check competitor activities with ad copy, keyword use, ad bids, and website performance
• Produced and submitted monthly digital reports outlining progress and KPI objectives

West Palm Beach, Florida Area

• 97.9 WRMF, SUNNY 107.9, 103.1 WIRK, X102.3, BEATZ 96.3, 850 WFTL, 640 The Hurricane
• Promoted in 2018
• Developed marketing and promotional strategies for local businesses searching to reach their consumer through digital marketing, radio advertising, and event marketing
• Maximized revenue by servicing accounts and proposing new marketing tactics to current clients
• Built and strengthened relationships with new and existing accounts to drive trust, growth and revenue

• Promoted in 2016
• Managed digital marketing department while meeting with clients and prospects to discuss digital marketing strategies
• Cultivated effective partnerships with clients, digital vendors, sales staff, and management team as well as promotions, events, and programming departments
• Coordinated all sales, campaign execution, optimizations and reporting for all market's digital products: website development, SEO/SEM, Geofencing, Targeted Display, banner ads, mobile app ads, e-blast ads, social.

West Palm Beach, Florida Area

• Produced and edited social media content for diverse client portfolio and broadcast media radio station group encompassing country, adult contemporary, hot AC, urban, talk and sports for small businesses and Fortune.
• Trained all on-air talent on how to efficiently drive traffic to online platforms and keep social media platforms active
• Worked directly with management, programming, promotions and sales department to brainstorm, discuss strategies and create custom proposals/copy/videos for use across various platforms.

Hospitality & Tourism Management Certificate

Bachelor Of Arts In Multimedia Journalism, Broadcast Journalism

Education record