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•Highest level Compliance Specialist of the plasma center that oversees center production through creation, installation, and evaluation of quality systems. Manages the Compliance department & develops direct reports to act in her absence from the center. Complies with all local and universal regulations (cGMP, CFRs, etc.) to ensure the product is safe, effective, & of a high quality. Hosts inspections & represents company values. The center opened October 1st, 2014 and under Natalie’s direction, St. Louis 0132 was awarded CSL Plasma’s Safety Award and Quality Award for excellence in both areas for the 2014/2015 fiscal year. Manages deviation system through Trackwise and installs and oversees CAPAs.•Audit Experience: Hosted initial FDA/CBER (no 483/observations received), CLIA, PPTA, GHA, FAA, and Internal licensing audits for St. Louis 0132 (various dates, 2014-2015)Hosted FDA audit for St. Louis 0107 - December 2014 (no 483/observations received)Audits participated in at former locations- GHA, FAA, CLIA, & Self-Inspection.•Previous locations: General Supervisor of Quality - Fort Collins, Colorado 0705 (June 2013 - July 2014)Compliance Specialist Alternate - Albuquerque, New Mexico 0034 (July 2012 - June 2013)Phlebotomist - Omaha, Nebraska 0421 (January 2012 - July 2012) •Training & coverage provided for the following locations:St. Louis, Missouri 0107; Oak Park, Michigan 0041; Pontiac, Michigan 0121; Greensboro, North Carolina 0117; Brownsville, Texas 0114; Greeley, Colorado 0615; Aurora, Colorado 0702; Beloit, Wisconsin 0005

Scheduled patient services & surgeries. Directed office organization. Assisted in office medical procedures and lab work. Educated patients. Increased business through promotion.

Sold gourmet food products to highest tier clients and handled customer service duties.

Restarted program at high school after multiple season gap. Recruited new members. Implemented individualized strategies for each student’s skill level. Ensured program longevity through coach development.

Developed and maintained contact list serves. Created and expanded social media networking. Oversaw retreat development and marketing. Trained new personnel. Gave tours of campus and ran general reception duties. Assisted with retreat meals and meetings.

Attended to staffing concerns. Trained and supervised seasonal staff. Handled picking/shipping orders, inventory, warehouse organization and management.

Encouraged political engagement by constituents through direct contact and canvassing of neighborhoods. Registered new voters. Informed constituents of upcoming legislative, bond, and candidate voting opportunities.

Received incoming phone orders from clients; Handled basic customer service claims; Used soft-sell techniques to increase profits; Kept confidential all records; Greeted and handled each client with attention and care.

Cared for in store small animals. Assisted customer concerns by answering questions and helping customers find product locations. Ensured sales floor was clean and organized.