Natalie Routledge Email & Phone Number

Hartlepool, England, United Kingdom

Darlington, United Kingdom

• Lead on all digital marketing initiatives.
• Produce a social media strategy and plan and update accordingly.
• Create content and manage all social media updates.* Produce, implement and monitor sponsored adverts.
• Update the website accordingly via WordPress with information and news.
• Manage all SEO activity and identify trends via Google Analytics reporting
• Support campaign activity for new leads and clients through various tools such as Lead Forensics, Salesforce… Show more

I worked on a 'digital apprenticeship' gaining a lot of hands-on marketing experience to help businesses grow. The role was centred upon social media community management and content creation. I also undertook several online courses to further develop my knowledge in social media, SEO, Paid Advertising, Content Marketing and Analytics.

Managed a small e-commerce platform which specialised in designer and vintage clothingwithin the UK market. I was responsible for all online activities in order to increase sales andoptimise profitability. I developed a deep understanding of a customer’s online journey throughanalysing sales data and consumer behaviour. This enabled me to identify trends.

Middlesbrough

Within this role, I was responsible for the recruitment, engagement and retention of study participants on medical clinical trials. I showcased my enthusiasm and commitment to provide the highest levels of service quality, exceed targets and continuously performed amongst the top performers. I used my initiative to identify ways to stay up to date and.

Middlesbrough, England, United Kingdom

I worked on the front line of the TSB brand through a very tumultuous time, where I was hand selected to work as part of the digital and innovation team to monitor and manage their social media accounts and campaigns. I was delegated numerous responsibilities which involved planning the marketing activities for upcoming campaigns, solving customer problems.

Newcastle Upon Tyne, United Kingdom

• Worked as part of a multidisciplinary team on a range of commercial and social innovation projects with external clients
• Social Media Community management for different clients
• Contributed my knowledge and expertise to implement positive change through design-led principles and innovation practice
• Produced innovative solutions with various software such as Office and Adobe
• Presented final deliverables to clients with confidence
• Enhanced knowledge in marketing… Show more

Newcastle Upon Tyne, United Kingdom

Undertook diverse and challenging projects in order to meet Party objectives, requiring a high level of interaction and relationship building with members, supporters and the general public. I was also responsible for creating content for particular campaigns, managing social media channels, executing newsletter/email marketing and producing publicity.

Fantasyland, Magic Kingdom

• Performed well under pressure in a fast-paced role which involved high levels of guest interaction on a daily basis.
• Consistently ensured the highest standard of customer service was reached to create magical moments and enjoyable experiences.
• Worked as part of a large culturally diverse team to operate four high-volume attractions, following closely the Four Key basics: Safety, Courtesy, Show and Efficiency.
• This role allowed me to develop strong analytical and… Show more
• This role allowed me to develop strong analytical and problem-solving skills to go above and beyond, even in times of difficulty. Show less

Newcastle Upon Tyne, United Kingdom

United Kingdom

• Thoroughly planned and delivered competent lessons to a variety of ages independently, in adherence to the diversity of needs and abilities.
• Further developed positive relationships and constantly ensured rules and regulations were implemented to safeguard participants.

Newcastle Upon Tyne, United Kingdom

Delegated the role of Project Manager in a small team, where I worked collaboratively as a Marketing and Strategy Consultant with MediaWorks and Yorkshire Water. Responsible for creating and implementing a marketing strategy and campaign, which aimed to promote Ultra Marathons throughout the UK. Went above and beyond to achieve client satisfaction and.

Worked as a team of six to design an innovative digital marketing campaign for a global charity to transform their current marketing efforts. A full comprehensive awareness, acquisition and retention digital strategy was created and then presented to the Directors and other industry experts in a European competition hosted in Belgium at the UNICEF HQ..

Newcastle Upon Tyne, United Kingdom

• My time spent as a Sales and Marketing Specialist at Roseworth Property Management, I was responsible for creating content to ensure that the website was up to date. I regularly wrote blog posts and social media.
• To ensure an effective and smooth running of the business, I continuously demonstrated strong leadership throughout this role and shown initiative and coordination on all administrative activities in relation to the.
• In addition, I was responsible for dealing with queries and customers (face to face and over the phone on a regular basis) requiring attention to detail, commitment, enthusiasm, persuasiveness, strong communication.

Newcastle Upon Tyne, United Kingdom

• Continuously performed at an high standard operating tills in a busy department, ensuring the utmost level of customer service, even if faced with obstacles - it is important to go above and beyond.
• Worked well as part of an enthusiastic and hardworking team, using own initiative when necessary to demonstrate flexibility and effective analytical and problem solving skills.

Chon Buri, Thailand

• Prepared lesson plans and effectively delivered engaging classes in English to Thai kindergarten students, whilst endlessly evaluating student’s understandings in order to adjust and be flexible with lessons, based on.
• Also, responsible for assisting teachers with the daily running and organisation of a classroom and providing support for students implementing a safe and trusting atmosphere.

Contemporary Resort, Bay Lake Tower And Wilderness Lodge Resort, FL

• Maintained continuous surveillance to monitor guest’s safety, demonstrating consistent adherence to pool safety standards, spotting hazards and taking measures to prevent incidents.
• Worked in physically challenging conditions under pressure signifying adaptability, whilst providing exceptional customer service, ensuring to create memorable magical moments for guests.

United Kingdom

• After I finished work experience at Hc Controls, I was asked to continue to work full time over the summer period of 2009. For the next two summers I was also invited back.
• Provided general administrative support to enable an effective running of the office, demonstrating strong leadership in these matters.
• Quickly took prompt, decisive and corrective action to overcome difficulties, working well under pressure.

United Kingdom

• This was my first job in a part-time Christmas temp position.
• Continuously performed at a high standard to meet set targets, and ensured the utmost level of customer service.
• Worked well as part of an enthusiastic and hardworking team, using own initiative when necessary to demonstrate flexibility and effective analytical and problem solving skills.

Chartered Institute Of Marketing (Cim) Level 6 Diploma, Professional Marketing

Multidisciplinary Innovation Ma/Msc, Design, Distinction

Topics covered: Marketing and Communications Design Innovation Project Management and Briefing Problem Solving Strategy Development.

Ba (Hons) International Business Management, International Business Management, First Class

Activities and Societies: Course Representative, Erasmus, Study Abroad Buddy Scheme, Northumbria Dance Society, Student Representative.

Diplôme Universitaire In Marketing And Management In An International Context, International Marketing And Management, 80% / French Language B2

Activities and Societies: Erasmus, Languages, Travelling Obtained an additional degree in Marketing and Management in an International.

A Level/Btec, 520 Ucas

Business - A*A* Law - A* Media Studies - C

Gcse'S

Activities and Societies: Open Evening Ambassador, Hockey Team, Netball Team 12 including: Mathematics, English and Science at grades A to.