Natalie See Email & Phone Number

Canada

United States

Created a product implementation road map which led to successful product delivery to production.Prioritized scrum team's deliverables and managed and resolved dependencies across teams. Coordinated deployment activities and supported Product Manager UAT efforts.Developed standard Scrum practices and reporting for engineering teams leveraging automation in Jira and developed reporting dashboards.

Ottawa, Ontario, Canada

Implemented agile scrum practice for the operation support team of 7 utilizing Jira, scrum master of operation teams. Planned and coordinated migration of legacy source code management tool (IBM ClearCase) to GitLab including defining developer workflow (GitLab flow branching strategy) and supported implementing the initial CI pipeline for legacy application.Performed software vendor assessments for internal corporate tool transformation initiatives; gathered various stakeholder requirements and use cases for vendor assessment and analysis.

Ottawa, Canada Area

Project: B2B Enterprise Digital Custom SolutionScrum master of a distributed scrum team of 8 to migrate legacy data from on-premise data source to the Azure cloud. Automated process to consolidate over 100 data profiling Excel files results; thus reducing data consolidation efforts from weeks to days; Enabling the team and executive team to review and analyze data anomalies in a consolidated file effectively.Defined solution plan, resource plan and delivery timeline for a complex custom digital B2B microservice architecture solution on Azure platform (valued at $XX millions).

Project: Public Service - Benefit Delivery Solution PrototypeDefined CRM and integration components solution architecture and performed market tools analysis on CRM tools fits and integration patterns based on solution architecture. Collaborated with UX designers to validate the feasibility and user experience of forward-looking service design concepts with various stakeholders including Operation, Architecture, Security, and Business to derive the digital architecture prototype for the digital platform intended for external end users.

Project: Public Service - RPA SolutionProject manager for a team of 5 to deliver an RPA automation solution from concept to launch and scaled the automated solution to process from 600 files to 14000 files within 2 months of the solution launch.

Project: Public Service - Operation Software UpgradeAnalyzed client requirements and liaised with multiple 3rd party infrastructure hardware vendors for infrastructure costing, estimates, and delivery timeline. Created supporting documentation for on-premise server configurations and supported DevOps engineer to configure deployment scripts

Project: Public Service - RPA Proof of ConceptBusiness Analyst for a competitive RPA Proof of Concept Bid. Authored a complex RPA automation solution with over 200 pages of business logic and screenshots for RPA developers to implement. Supported installations of RPA software on client's on-prem assets.

Project: Public Service - Digital Service PlatformCreated product release strategy (2 phase releases), delivery timelines (6 sprints; 4 weeks/sprint with peak resource count at 17 FTE), and implementation plan for an enterprise B2B product using a hybrid agile approach which subsequently used as a blueprint for future product release within the organization

Project: ERP TransformationLed functional team (2 business analysts) to design Account Receivable integrations between source legacy system and target Microsoft Dynamics SaaS ERP system. Designed integrations between Microsoft Dynamics CRM and ERP SaaS to manage master data records. Received recognition from the client for highly detailed and quality Account Receivable integration design documents

Project: Public Service - Service TransformationOracle Policy Automation configuration management work stream lead; Led a small team of analysts to gather requirements and implemented business rules using Oracle Policy Automation (OPA)Integrated OPA with Microsoft Dynamics CRM to forward the business rules determination outcomeSuccessfully deployed and delivered over 1000 business rules to production.

Various roles for different projects: Test Lead, Functional Lead, Solution Lead Solution lead: Authored overall solution plan for a software upgrade project during planning phaseTest Lead/Business Analyst (various projects):Conducted requirements gathering workshop with customers, obtained signed off on functional designs. Authored test plan/test strategy for various projects during SDLC execution phase, and led distributed test team successfully deliver software to production.

Toronto, Canada Area

-Distinction Award Nominee of 2008-Timely preparation of test cases and test reports-Led a testing project to automate business operations and increased operations efficiency-Executed launch testing for business processes management system and new loan products-Attended meetings to address artefacts and issues to stakeholders such as vendors, product managers, and project managers-Devised and executed scenario test plans to ensure the functionalities of system logics-Acquired knowledge of change releases management and business systems development cycle through participation in testing to implementation of the systems

London, Canada Area